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Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
 
 
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Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life [Paperback]

T.Scott Gross
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Inside This Book (Learn More)
First Sentence
I apologize for not remembering the author of the quote, but when I first read that beautiful line we were neck-deep in a fast-food restaurant franchise that was going down the tubes in a hurry. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Concordance (Learn More)
These are the most frequently used words in this book.
always  another  ask  asked  best  better  big  brand  business  call  car  change  come  company  customer  day  does  employees  even  experience  few  find  first  folks  fun  get  give  go  going  good  got  great  hand  help  idea  job  know  least  left  let  light  line  little  long  look  love  managers  marketing  matter  may  must  need  new  now  number  often  order  outrageous  own  owner  part  people  percent  place  play  pos  positively  price  problem  product  put  really  restaurant  right  sales  say  see  ser  service  should  small  something  story  take  team  tell  things  think  thinking  time  training  two  value  vice  want  without  words  work  world  years 
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