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H2O H20 Mop X5 5 in 1 Portable Steam Mop Multi Purpose Floor & Window Cleaner Carpet Steamer Garment Upholstery Oven Hob Steamer Upright & Hand Held Steamer Steam Jet (Green)

by Thane
2.4 out of 5 stars  See all reviews (96 customer reviews)

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Product Information

Technical Details
Brand Thane
Colour green
  
Additional Information
ASINB0099OE0RW
Best Sellers Rank 25 in Large Appliances (See top 100)
Date First Available3 Aug 2011
  
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Product Description

The phenomenal H2O 5 in 1 Steam Mop X5 is a universal cleaning solution all around the house! Unbelievably versatile 5 in 1 cleaning machine saving your time and money on chemicals and detergents and also on buying other cleaning tools! Save money on mop heads by simply putting reusable microfiber heads into the washing machine!

Imagine everything around your house getting clean and sanitised with steam power that kills 99% of germs.The H2O 5 in 1 Steam Mop X5 only uses tap water, so if you or your family members suffer from allergies or asthma they will benefit from not being exposed to chemicals and detergents. It will also help you keep your floors clean if you have a pet at home.

This 5 in 1 cleaning machine combines a floor steam cleaner, carpet steamer, handheld steamer, window cleaner and garment & fabric steamer making it extremely versatile for household use and beyond. It comes with a microfiber pad for mopping, a jet nozzle concentrator, a 85cm long extension hose, a hard bristle brush and a stainless bristle brush, a window and mirror cleaner head, a dusting and polishing head, a carpet glider and a garment steaming tool.

This very practical H2O 5 in 1 Steam Mop X5 is lightweight and super manoeuvrable thank to 6m long cord and cleverly designed 360 pivoting head that reaches into every corner and reconfiguring into hand held steamer you can take the steam to the counter tops, walls, tiles, curtains, windows and almost anything that can be cleaned with steam. It is so easy to use that you will be able to clean more often.

Clean your floors with steam mop removing sticky stains, dust, stubborn stains, melting down and dissolving the dirt to make it safe for little children who put their hands into their mouths all the time. You can use it on sealed hardwood, marble, granite, laminate, slate, vinyl or linoleum floors adjusting the amount of steam.



Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
165 of 170 people found the following review helpful
1.0 out of 5 stars H2 MOPX5 FROM THANE DIRECT 4 Oct 2012
By Milou
Please do not buy this Machine H20mopX5. It is not good and this company THANE DIRECT do not give good customer service. I used it only 5 times and after I returned the entire machine I had to call to see what was going on. They then returned only the motor without all the other parts. I am still waiting to get the remainder returned. Their service is terrible. Please do not make the same mistake I did in falling for their sales talk.
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60 of 63 people found the following review helpful
1.0 out of 5 stars Rubbish 22 Nov 2012
By Mrs P
Waste of money/ time. Takes forever to clean and waste of money clearly false advertising. On the upside for Thanes it's a great marketing - I was convinced.

Please don't bother with this product.
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87 of 92 people found the following review helpful
1.0 out of 5 stars Not what is says on the box 17 Dec 2012
Don't buy this product from Thane. Bought this cleaner direct from Thane. After using it only about 5 times during the three months since purchasing it, it stopped working. Instead of steam it just squirted copious, cold water all over my kitchen floor. Was told by the company that the heating element was probably coated in lime scale and to put 50% white vinegar/water mixture in it and leave for at least 12 hours. Left it for 72 hours and then had cold vinegar mixture over my floor. I live in Wales where we have soft water,so its difficult to believe that limescale could have formed on any part of the steamer in such a short time. I contacted Thane again who blankly refused to give me a refund, even though its only 3 months old and already faulty.Now I must return the steamer, then wait between 2-3 weeks for it to be repaired and returned. I would never purchase a product in this way again. I am very disappointed in the quality of the product, for which there are more reasonably priced alternatives and Thane.Their TV adverts promise great things that they basically can't or won't deliver.Also on their website they scrutinize all reviews submitted and apparently only publish the good ones.BUYER BEWARE.
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110 of 117 people found the following review helpful
1.0 out of 5 stars cheap cheap cheap 20 Sep 2012
By B Parr
I bought this product from Thane but via eBay. At first it worked great, although some of the features like the shower cleaner cloth and squeegee are just useless..doesn't get rid of water mas what so ever. Carpet refresher is also questionable as it leaves carpet quite wet (using setting that is recommended in the instructions).
But mainly - it broke 1 year and 1 months after warranty, there was just no steam at all..so after contacting Thane they recommended de scaling with vinegar - i've done that in blind hope 3x, then i just gave up. And Thane just can't do anything more because its 1 month after warranty. Obviously this product is not even worth repairing. Great. I guess what's on TV shopping channels most of the time turns out to be crap.
Now i need to find some steam mop that actually lasts.
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23 of 24 people found the following review helpful
3.0 out of 5 stars Somewhat disappointed 12 Jan 2013
Verified Purchase
Why is this product so much more expensive in the UK compared with, say, Italy? As far as using it is concerned the window cleaning attachment becomes very wet very quickly, making cleaning the windows more of a chore. It is not exactly lightweight, especially when the resevoir is full of water. Better than a mop when cleaning laminate flooring but not very effective as a carpet cleaner. Best if you can try before you buy by borrowing from a friend.
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21 of 22 people found the following review helpful
1.0 out of 5 stars Cleaner 2 Jan 2013
By paul
This is a rip off item, why are still trying selling it. I always shop at your site and expect quality!
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69 of 74 people found the following review helpful
1.0 out of 5 stars Limited life and bad customer service 3 Dec 2012
I was very pleased at first when I bought this mop, although the handheld steamer part was not as good as their advertising would have you believe. It cleaned the floors beautifully and was quick and convenient. However, after 15 months it stopped working. I called customer services who advised a half water half vinegar solution heated up, then kept in the tank over night and steamed out the next day and to repeat this 3 times. I did this to the letter and the machine worked once after this treatment but since then, no more. Subsequent calls to their customer service department have not been answered. After hanging on listening to their music for five or ten minutes, I then hear "I will terminate this call as I cannot hear anything". This has happened five times, from both my mobile and my landline, both of which I know are fine. I would suggest that you spend 20 on a cheaper mop which you then won't feel so bad about replacing!
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86 of 93 people found the following review helpful
By C. King
Please do not buy this steam cleaner. Save your money and buy a cheaper but better one!

I bought this steam cleaner in January 2012 and have used it about 5 or 6 times. The machine does not work at all now and the company will not refund. They will replace but what I would have to pay to return the item is about the same as buying another brand cleaner!

This steam cleaner is terrible. The handle to use as a carpet cleaner is really flimsy and I was always concerned it would break. Also you cannot possibly use this as a hand held cleaner as it is far too heavy and has no straps to make holding the appliance easier. The water tank holds very little water and constantly needs refilled.

I have since borrowed a family members Morphy Richards steam cleaner (which was bought for about 35) and it is excellent.
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Most Recent Customer Reviews
1.0 out of 5 stars Waste of money!!!
Bought product from Thane Direct. Used product a few times around the house and it was an excellent cleaner; it even cleaned the cooker rings back to chrome!! Read more
Published 18 hours ago by Tigereagle
1.0 out of 5 stars H20 mop
This product is not good. At first I thought it performed well but then broke after only a few months. Read more
Published 26 days ago by Adele
1.0 out of 5 stars DON'T BUY
, I have had two of these 2nd was replaced by Thane, BOTH only lasted just over a year, I only needed to use this item once a week, so was not over used, when I contacted Thane,... Read more
Published 1 month ago by Dawn
5.0 out of 5 stars What did I do before I had my Steam Mop?!!!!
I have cleaned everything in sight. Until seeing with my own eyes its impressive working, you would never have stopped me using my solutions of bleach. Read more
Published 1 month ago by SUSAN E SMITH
1.0 out of 5 stars Do not buy this mop
I brought one of these after being seduced by the tv advert. After 4 months it decided it didnt want to work. It was sent back & it returned within a week. Read more
Published 1 month ago by Fingersmithed
1.0 out of 5 stars DO NOT BUY THANE VERY BAD SERVICE
I SO WISH I HAD READ OTHERS REVIEWS FIRST. WE ALL SEEM TO HAVE THE SAME PROBLEM. WORKS WELL FOR FIRST FEW USES AND THEN DOESNT WORK. Read more
Published 2 months ago by BIG SHOPPER
1.0 out of 5 stars Rubbish
Bought it direct from Thane and used it for just over a year and now when i switch it on it trips the RCD breaker and kills the power to the house!! Read more
Published 2 months ago by Gerald Flaws
1.0 out of 5 stars Cleaner Kapute
Hopeless cleaner . Used mine approx 20 times. Then it packed up.I have done all the cleaning suggestions as per the book of instructions to no avail. Read more
Published 2 months ago by jonanna
4.0 out of 5 stars H20 MOP X5
I really like the new streamline x5 but there is certain features that the previous model had that haven't made it to the x5. Read more
Published 3 months ago by Mrs Paula Edwards
5.0 out of 5 stars great product
this is a great product. Use it in my toilet, bathroom, kitchen and conservatory. Feel my floors are really clean now.
Published 3 months ago by C. Tooke
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