This product is fine. I have had many compliments on it from work collegues: the colour is true, bright and cheerful and the silicone lid is nice to drink from, I though it might be a bit strange drinking from a soft lid, but it isn't. The only problem is that sometimes it's just to hot to hold. If fresh boiling water is used the silicone sleeve is not adequate to protect your fingers, and I have pretty resistant finges to heat. I always have to add a little cold water so that I can still hold the mug. Not a huge problem, but it depends how hot you like your coffee.