Hi I am writing this review and have a completely different experience to the other reviewer. Firstly the seller was amazing and their service is second to none.
As for the garage I have no complaints at all. My son who is 19 months old loves this toy, it was easy to assemble and is still his favorite toy almost 3 weeks later.
I found the toy to be durable, well made and easy to put together. He has even stood on it a number of times and it has not broken. For your information in terms of size and weight my son is the equivalent size of a large 2 and half year old.
As well as this Plan toys make a whole load of add on parts, and I am looking forward to building the complete city over the next few years.
My only quibble is that I was only supplied the right number of screws for the purposes of construction and one of them threaded. I was lucky that I had the right size spare, but this almost resulted in my son not having his toy on Christmas day. So I would say come on Plan Toys don't be so tight in the future and throw in a few spares.
As for the other reviewer, sounds to me like he may have had a faulty one and should contact the supplier or the company who I am sure would be happy to help.