I would not buy any Philips product that relies on firmware. I purchased the NP1100 about 2 years ago.
In July 2011 it stopped streaming the music service for which I purchased it, Rhapsody. Seems Rhapsody upgraded their streaming protocol and Philips has abandoned the entire Streamium line--so no more firmware updates and now this product won't work with my music service. If you contact phone or email support at Philips, the techs don't even have any information about the problem --other than the entire Streamium line is now "legacy" and unsupported.
Don't buy this product if you expect to use it with a music service indefinitely, because when they upgrade their streaming protocol, and they will eventually, the Streamium may no longer work with your service.
You can,however, still use the device to stream music from your PC or from Internet radio, so I guess it's still worth 2 stars,since it does work for that, but I am extremely annoyed that a product I purchased 2 years ago no longer works for the purpose for which I made the purchase.
I'm in the states, and I use Rhapsody for music, so this may not apply to UK customers at the moment. It may be that the UK music services work fine now with this product, but I would advise against a new purchase of a "legacy" product for which their will be no more firmware updates.
It's unfortunate, because the Streamium is otherwise a wonderful idea and I really enjoyed streaming my music service through the device and my home stereo system.