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171 of 174 people found the following review helpful:
3.0 out of 5 stars
Great looks let down by some software issues, 22 May 2010
This review is from: Philips HDT8520 500GB PVR Freeview HD Digital Terrestrial Recorder (Electronics)
I bought the Philips HDT8520 Freeview HD PVR in order to watch and record the new Freeview HD channels. Before I bought this model I was considering the Digital Stream and 3view models. The 3view still hasn't been released so I went for the Philips PVR based on its good looks and the fact it is engineered by Pace. The box is physically smaller than I expected due in part to its external power supply brick (like a laptop) and has a very smart clear display. It has a gimmicky pulsating light on the top edge which is best turned off. I used the HDMI connection to my Panasonic Plasma TV and stereo audio connection to my amplifier. Setup was quick and found all three HD channels. The picture quality of HD was excellent and the SD channels also looked good. Watching ITV1 in HD was so much better even with upscaled HD programs (only a few programs are native HD). Recordings use AR (accurate recording) but there is no padding option currently so sometimes recordings may get clipped if the AR broadcast isn't accurate. There seem to be a few glitches in the HD transmissions which cause occasional "HDCP authentication error" messages and some of the HD broadcasts with surround sound have had garbled audio - this seems to be common across Freeview HD boxes so isn't specific to the Philips. The EPG is currently quite weak and needs some more work on it - it is not possible to select a program to view from the EPG - you can only record it. To change channel you have to enter the channel number or use program up/down buttons. Hopefully this will be sorted in the next software update. Another missing feature is padding. Overall I am fairly happy with the Philips PVR and give it three stars purely for the HD picture quality. When they fix the major problems it will be a four star product - adding features like BBC iPlayer would make it five stars. There is a software update planned for end of July (with another in September) so people may wish to wait until this upgrade is released and then they will know whether the bugs are fixed - Pace have not issued a list of what is going to be fixed in this release.
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92 of 94 people found the following review helpful:
1.0 out of 5 stars
Wasted Opportunity, 7 July 2010
This review is from: Philips HDT8520 500GB PVR Freeview HD Digital Terrestrial Recorder (Electronics)
This box has, or had, the potential to be one of the best. Sadly, this idea was not communicated to the quality control unit at Pace (where the box was made) - or, for that matter, to the software department of the same, who appear to have approached the development much as a two year-old might approach his autobiography. As, aside from the numerous software faults - some of which need to be seen to be believed (search for Philips HDT8520 bugs for more information but including randomly not recording your programmes), there were a number of features inexplicably missing from the original release, such as (but not restricted to) the ability to move to channels directly from the EPG and manually set recording times. Additionally, some units (mine included) were supplied with the front LED display crookedly mounted, leading me to believe that they may have been assembled on a Friday afternoon after a lunchtime bender. As of early July 2010, I am told that a software update/fix will apparently be available soon, although nobody at Philips seems to have the faintest idea exactly when this would be and, as of a month ago, estimates at when it would appear varied wildly, depending on who you talked to - anywhere from June to August - basically they had no idea, but would apparently rather give you an incorrect answer than admit this. In any case, it's a shame the box was released with so many issues. The software update facility isn't a substitute for testing and QA and it shouldn't be there to allow your unit to be beta tested by the paying public. I know a number of them have been returned for this very reason. All this said, I decided to stick with it. At least until two days ago (5th July), when it finally decided that it wasn't going to tune to any channels anymore. So I am left running through the remaining programmes recorded (the ones that actually did record) before taking the thing back. So much for a Freeview unit released for the World Cup. I shall be watching the final on my old Humax - 'cause slow and crashy though it is, at least it'll work. I am happy that some people have had a five star experience with this box - I wish any future purchasers all the best and, with the bugs fixed, may you have many years of happy viewing/recording in HD and SD. However, this has not been my experience thus far and it has been experiences such as my own which will perhaps lay the groundwork for that scenario, should Philips and Pace learn their lesson from this bungled attempt. It's small, sleek, fast and light. But beware the beautiful assassin.
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57 of 58 people found the following review helpful:
5.0 out of 5 stars
Much maligned...., 1 Dec 2010
This review is from: Philips HDT8520 500GB PVR Freeview HD Digital Terrestrial Recorder (Electronics)
After reading these reviews, their certainly are two camps of thought, however I took the plunge and bought one as the form factor (basically size) dictated that something small was needed. After install, I have to confess the initial software was very counter intuitive with selecting OK from the Guide means you want to record it but not watch it. However I downloaded 5.15 firmware from Philips site, put onto a USB stick and performed the software upgrade, and wham, its done and what a difference. I had a Sony RDR-HXD860 with 320Gb drive and HDMI out going into my Yamaha soundbar, the standard definition picture with the Sony always had lines in the background and noise. Not too annoying but slightly distracting nevertheless. The SD Freeview picture from the Philips is just lovely, upscaled to 1080i or 720p and no lines, clean as a bell, it looks like HD quite frankly. As per the guide, recording ease etc, all seems very natural, I use a Logitech Harmony universal remote 555 and it worked first time out of the box, so that was painless also. Only negatives is that the sound output is slightly quieter than the Sony but not a major problem, changing channels takes 1 second so it isn't instant. But I am splitting hairs, I couldn't be happier and I would strongly recommend this product especially with the new firmware from Philips/Pace.
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