Personality Not Included: Why Companies Lose Their Authenticity And How Great Brands Get it Back, Foreword by Guy Kawasaki: Amazon.co.uk: Rohit Bhargava: Books

Product Description

The age of the faceless corporation is over. In the new business era of the twenty first century, great brands and products must evoke a dynamic personality in order to attract passionate customers. Although many organizations hide their personality behind layers of packaged messaging and advertising, social media guru and influencer Rohit Bhargava counters that philosophy and illustrates how successful businesses have redefined themselves in the new customer universe.

Personality Not Included is a powerhouse resource packed with bold new insights that show you how to shed the lifeless armor of your business and rediscover the soul of your brand. Sharing stories from the ethos of the world's weirdest city, to how Manga has taken the comic book industry by storm, to showcasing brands like Intel, Boeing, ING, and Dyson, Bhargava shows you why personality matters from the inside out.

In Part One, you'll be introduced to the key components to building a personality and learn how to:

Recognize the greatest myth that most marketers blindly follow, and how to get past it
Use the “UAT Filter” to understand the personality of your organization and products in order to develop a communication strategy that drives your marketing
Create your company's “marketing backstory” using techniques pioneered by Hollywood screenwriters
Harness the influence of “accidental spokespeople” and use it to your advantage
Navigate the roadblocks of using personality that come from bosses, peers, investors, and lawyers, without getting fired or flamed
Pinpoint and capitalize on the moments where personality can make a difference

Part Two is packed with guides, tools, and techniques to help you flawlessly implement your plan. It features practical, step-by-step lessons that help you effectively move from theory to action, and includes a valuable collection of guides, checklists, question forms, printable resources, and more.

Don't be another faceless company-learn the new rules for succeeding in the social media era with Personality Not Included.

From the Back Cover

“Personality Not Included breaks down the old barriers between marketing, advertising, and PR and shows you how to nail the single objective of it all: creating powerful conversations with your customers and getting them to choose you over the rest.”
-Timothy Ferriss, #1 New York Times bestselling author of The 4-Hour Workweek

“Just being pretty isn't enough anymore, today a brand also needs a strong personality to survive. In Personality Not Included, Rohit gives you the techniques and tools to help your brand go from wallflower to social butterfly.”
-Laura Ries, bestselling author of 22 Immutable Laws of Branding, cofounder of Ries & Ries

“If there is one book I recommend every client and every agency person read right now, it's Personality Not Included. Every chapter gives you new ways to navigate an increasingly complex marketing landscape with clarity, nimbleness, and pragmatism.”
-Carla Hendra, Chairman, Ogilvy New York, Co-Chief Executive Officer, Ogilvy North America

“There are two types of small business owners-ones that know they are in the business of marketing and those that don't. For either, Personality Not Included is an eye-opening look at what really matters when it comes to delighting your customers.”
-John Jantsch, author of Duct Tape Marketing

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4 of 4 people found the following review helpful

Marketing's New Rock Star? 11 Jun 2008

By Julie Anderson

Format:Hardcover

An innovative book in so many ways - the structure; the layout; the design; the marketing -- all uber innovative. But what really counts is the content - and Rohit just nails it.

Rohit Bhargava is right up there with the likes of Seth Godin and Guy Kawasaki. Why? Because he tells it like it is. There's no jargonistic BS in this book. Just plenty of (super cool) examples and global ones at that - Rohit shows a refreshing awareness that we don't all live in the USA!

The whole of Part Two is devoted to what to do with the revelations laid out in Part One. Yes - read this book and Rohit will tell you what to do for your business (though, to be honest I already had a page full of notes about things to do/improvements to make/nuggets to share from each of the chapters in part one as they unfolded - that's how enlightening it is).

This book isn't just for marketers. It isn't just for trendy start-ups. It is for any business - from solopreneurs through to blue chip. It is also relevant to anyone in any position in the work place - anyone who wants to make a difference that is.

If you love Seth Godin, or Guy Kawasaki then you'll love Rohit Bhargava. If you've no idea who any of these people are, but are looking for a refreshing and up-to-the-minute business read, then you could do no better. You won't be able to resist taking action during and after this one.

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1 of 1 people found the following review helpful

Personable look at corporate personality building 27 May 2009

By Rolf Dobelli TOP 500 REVIEWER

Author Rohit Bhargava pushes for companies to use social media and an array of other marketing tools to develop sales-boosting corporate or brand personalities and regain their "authenticity." He presents a step-by-step plan for creating a distinctive, compelling corporate personality, from friendly employees to a unique brand identity. Some of his case studies of exemplary corporate personalities could be stronger and more unified, but Bhargava is well-informed and encouraging. He splits the book into two sections. The longer first section explains various approaches to distinctive branding. The second outlines 10 marketing tactics, and provides a "guides and tools" implementation appendix for each chapter. getAbstract welcomes this useful battle plan for marketers who want to give their products consumer-friendly personalities - not just for promotion, but for sales appeal.

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Great book on brands e 26 Jan 2009

By Joanne Morley

I read this book as it was recommended to me by a friend. As a marketer you often get involved in the actual look and feel of a brand rather than what it means for the people who are buying from you. This book gives you the knowledge you need to really understand what lies behind a great brand and it more than a good looking logo. The personality of your brand is the key to success and this book gives you the tools and techniques you need to develop your brand. More importantly although the author has written about large companies his ideas can be easily translated into brand ideas for small businesses as well. You could also take a look at The Brighter Marketing Bible for Small Businesseswhich also covers how to manage your brand in an SME.

Overall the book is well worth a read and because it is split into two sections, one with anecdotes and theories. The second with the tools you need to develop your brand you can also dip in and out of it to get ideas when you need them.