- Hardcover: 304 pages
- Publisher: John Wiley & Sons (11 May 2004)
- Language English
- ISBN-10: 0471576905
- ISBN-13: 978-0471576907
- Product Dimensions: 16.2 x 2.6 x 23.7 cm
- Amazon Bestsellers Rank: 1,200,349 in Books (See Top 100 in Books)
- See Complete Table of Contents
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"…a discipline intended to maintain a larger picture and to show how an organisation works as a whole." (Long Range Planning, 2005)
“…a discipline intended to maintain a larger picture and to show how an organisation works as a whole.” (Long Range Planning, 2005)
“…a discipline intended to maintain a larger picture and to show how an organisation works as a whole.” (Long Range Planning, 2005)
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Praise for Performance Management
"We are witnessing a convergence among advanced management concepts and practices. Performance management is a means to pull it all together, to understand the strengths and limitations of each management practice and leverage it for competitive advantage. Cokins′ book walks us through all this in a manner that makes something confusing much less so.
There is no one right answer for any situation. The answer lies in a balance of concepts and the integration of them. Performance Management is the glue that holds them all together.
This book helps the reader understand the breadth of PM. It′s not just about measuring!"
—John F. Morrow, CPA, AICPA Vice President, The New Finance
"Gary Cokins has articulated the ′411′ of performance management. His combination of personal anecdotes with fundamental cost and performance management theories provides business leaders at all levels, in any industry or profession, a solid resource for practicing their work.
This book is not only an invaluable resource for those new to performance management but provides guidance, wisdom, support, and insight to all industry leaders and managers. Cokins has organized and simplified the many complex performance management theories, associated tools, and infrastructure for the reader.
Buy it, read it, and give it to your colleagues—then celebrate your successes!"
—Sue Swertfeger, Senior Manager, Owens & Minor
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7 reviews
5 of 5 people found the following review helpful
Great for senior managers and executives
16 April 2007
Format:Hardcover
There aren't a lot of really good books about performance management, and performance measurement specifically, available yet. Too many of them are overly prescriptive in what to measure and very light on the details of how to measure (properly).
Because I specialise in performance measurement (and have done for over 14 years now), I've read quite a bit in this field and expected that Gary's book was going to be another one I'd refuse to recommend to my clients and subscribers.
But that's not what happened. I actually really enjoyed Gary's book, and support a lot of his philosophy about performance management. It's got to have strong alignment to strategy, it's got to be well thought through, it's not really about scorecards and technology, it's about making it easier to execute strategy, and it's about reliable and objective data.
It's a great book to give people that really need to take performance management more seriously, particularly senior managers and executives. It's not a book for the operational manager that is new to performance measurement (in this case try "Performance Scorecards" by Chang and Morgan).
Because I specialise in performance measurement (and have done for over 14 years now), I've read quite a bit in this field and expected that Gary's book was going to be another one I'd refuse to recommend to my clients and subscribers.
But that's not what happened. I actually really enjoyed Gary's book, and support a lot of his philosophy about performance management. It's got to have strong alignment to strategy, it's got to be well thought through, it's not really about scorecards and technology, it's about making it easier to execute strategy, and it's about reliable and objective data.
It's a great book to give people that really need to take performance management more seriously, particularly senior managers and executives. It's not a book for the operational manager that is new to performance measurement (in this case try "Performance Scorecards" by Chang and Morgan).
6 of 7 people found the following review helpful
Business performance in context of today's environment
17 May 2004
Format:Hardcover
If execution is the goal these days, then this book brings an interesting perspective -- it's both big picture AND 'how to do it' at the same time. Cokins does a great job of putting the execution imperative into the larger context of "why." A good read for a reminder of basic performance management tools and for exploring how they work best in the context of today's tough business environment.
6 of 7 people found the following review helpful
Great Graphics in Performance Management
15 May 2004
Format:Hardcover
Gary's book, on Performance Management published by Wiley, does an excellent job of pointing out there are no "Silver Bullets" or management tools that solve all problems. Combinations of the right techniques is an art. Bold graphics and flow charts in the book do much to stimulate the thought process. Business failure is often a result of inadequate performance management systems. Survival in today's global economy requires many of the better performance management techniques described in Gary's new book. A great addition to any business library. Bill Hass, Certified Turnaround Professional, wjhass@aol.com
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