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Performance Coaching Toolkit [Paperback]

Will Thomas , Angus McLeod
4.2 out of 5 stars  See all reviews (14 customer reviews)
Price: 21.99 & FREE Delivery in the UK. Details
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Book Description

15 May 2010 0335238904 978-0335238903
"Much more than an outstanding toolkit, this hand book is an essential and rich resource for professional coaches (new and experienced) and for leaders, managers and parents facilitating informal coaching conversations. Angus McLeod and Will Thomas have artfully distilled key frameworks and tools for facilitating sustainable performance, wellbeing and humanity in both coach and coachee. Jargon free and filled with immediately useable and highly impactful models, check-lists and downloadable resources, this guide will quickly become a well used and trusted companion."
Michelle Duval – Managing DirectorEquilibrio International

"For anyone new to the subject everything is well and simply explained, as such I’d recommend it as a must buy. Those more knowledgeable will find it refreshing in its content, presentation and practical approach…Overall, this is a great book and definitely recommended."
Caroline Nowell, Book Review Panel, Rapport Magazine

It offers a wealth of wise suggestions from two highly experienced coaches and readers may choose to read it right through or dip into it using the List of Tools, Glossary and Index. The keys to effective coaching, in the view of McLeod and Thomas, are questioning, listening and silence; they offer a very nice and easy exercise enabling coaches to balance all three. Among the many other offerings I like are the tools for checking and working with coachees' emotions and the 17 'starter questions' for coaching conversations."
Dr Susie Linder-Pelz, author of 'NLP Coaching’' (Kogan Page)

The Performance Coaching Toolkit is a practical handbook for anyone wishing to improve their coaching skills. It is enriched by methods taken from the authors' understanding and development of practical learning techniques as well as from their work in education, personal development and within various commercial organizations.

The approach of the book is concise and informative: all the tools sit within a practical framework for developing and enhancing your own coaching style. This framework is based on the STEPPPA Model which is built around:

  • Subject focus
  • Target focus
  • Emotional focus
  • Perception focus
  • Plan focus
  • Pace and Act focus
The toolkit also provides a coherent and practical tool for keeping in touch with the coaching process as a structured journey.

The layout has been designed to enable fast access to key information and the book has links to other related models and tools, so that the complexity of coaching processes, with time, becomes even more comprehensible.

This toolkit is key reading for coaches and prospective coaches in all sectors, particularly those who want a rapid and accessible route to understanding coaching practice and who want a reliable source book for coaching methods.

Product details

  • Paperback: 208 pages
  • Publisher: Open University Press (15 May 2010)
  • Language: English
  • ISBN-10: 0335238904
  • ISBN-13: 978-0335238903
  • Product Dimensions: 26 x 19 x 2 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Bestsellers Rank: 755,429 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

Dr. Angus McLeod's raison d'etre is the evolution of both perfromance AND behavioural change by executives and teams.

He has designed/facilitated many learning-journey programmes and, since 2004, culture change programmes too. Off-the-shelf ones include: Management & Leadership Development Programs and Coach Development Programs including those that provide coaching skills for use in day-to-day management in the UK Health Service and elsewhere. The undercurrent to his courses is based upon practical learning that can be applied in the workplace the same day and also about personal development: for self-actualization, understanding others and personal effectiveness.

Angus designed highly successful web-based learning journeys in coaching and related subjects at different qualification levels for about 20,000 learners, most recently at the AMA Coaching School where he is Principal.

Dr Angus McLeod is a coach and author. He regularly contributes at international conferences, with many published articles on team and coaching performance in the international press. He has held over a dozen corporate board appointments starting in retail, environment, power, chemical and, more recently, in people-development organizations.

Dr McLeod is Visiting Professor of Coaching at Birmingham City University and closely associated with the thriving Business School where his research interests include applied research in coaching & leadership.

He provides a great deal of free resources for managers and coaches on his website at Angus McLeod Associates, including a huge range of videos.

His books are translated into a number of languages including Russian, Polish, Italian and Chinese.

He launched the first e-mentoring product in the world, 'Ask Max', with others in 1999. Angus also co-created the not-for-profit coach-development organization, The Coaching Foundation, in 1998.

He works from Worcestershire in the UK and from Philadelphia in the US.

Product Description

About the Author

Angus McLeod is Visiting Professor at Birmingham City University Business School and has published books on coaching, team development and leadership. He is an accomplished coach, company director, and he conducts coaching master-classes internationally. He and his team supply coaches and training programmes for executive development and culture change.

Will Thomas is a best-selling and award-winning author who has had published, several successful books on coaching and leadership. He takes coaching and creative learning into the educational sector, where 1-2-1 coaching skills and a teaching style advised and enhanced by coaching skills is making a real difference to the wellbeing and development of teachers, leaders and learners. He is visiting lecturer at The University of Worcester.

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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Customer Reviews

4.2 out of 5 stars
4.2 out of 5 stars
Most Helpful Customer Reviews
2 of 2 people found the following review helpful
4.0 out of 5 stars Useful resource, a bit terse. 21 May 2011
By Donald Lush VINE VOICE
Format:Paperback|Vine Customer Review of Free Product (What's this?)
It's pretty much as advertised on the cover. A complete model to use while coaching with exercises and resources that cover many of the eventualities that arise in a coaching relationship. As with all coaching, the focus is relentlessly positive and action oriented. I often find this beneficial with my clients who like practical things to do that get them unstuck from a dilemma and have measurable outcomes.

Only two minor gripes - it really is quite, well, short on detail. I have quite a lot of other training and experience and have to draw quite a lot on it to use the exercises here. The second - like all coaching books it focuses too much on model and process and not nearly enough on building a trusting and productive relationship. You can't just pick this or any other similar book up as though it were a workshop manual and start coaching anyone and everyone. There's more to it than that.

Nevertheless, there are many useful things here that I put into play quite a bit and it is excellent value for money.
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2 of 2 people found the following review helpful
By J. Baldwin VINE VOICE
Format:Paperback|Vine Customer Review of Free Product (What's this?)
This isn't a self-help book that will teach you how to coach; it's a text book aimed at people who are doing a coaching course or already trained. It uses a specific technique so it's of most use if you are being trained in that technique, or are experienced in others and want to widen your tool kit.
It's well laid-out, very clearly written and a nice large format which allows you to write notes or, more importantly, photocopy pages to use as worksheets.
So not for beginners or as an introduction to the concept of coaching, but if you're more knowledgable, or gaining knowledge, this could be a worthwhile read.
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2 of 2 people found the following review helpful
Format:Paperback|Vine Customer Review of Free Product (What's this?)
This is a compendium of fifty-one coaching techniques, based primarily around the STEPPA method. Each technique is set out on two or three pages, with a focus on clear explanation suitable for use right away. The fairly limited level of explanation assumes that the coach using this material is already well versed in basic coaching methodology, although there is a brief introductory chapter setting out the key issues in coaching. However, not all coaches will be comfortable with all techniques, and the workbook style approach used here does not lend itself to a critical evaluation of the methodologies.

STEPPA stands for Subject Focus, Target Focus, Emotional Focus, Plan Focus, Pace and Act Focus, and is McLeod and Thomas's underlying framework for this book. McLeod is actually one of STEPPA's main advocates, and STEPPA itself is relatively well established in UK coaching. The underlying philosophy for STEPPA is Neuro Linguistic Programming (NLP), which is not itself accepted by all. However, McLeod points out that it is not necessary to have a background in NLP to use STEPPA, and he explains that the purpose of the book is to bring together proven coaching techniques from a variety of sources.

This is a highly useful compendium, and admirably fulfils its function of offering an abundance of coaching techniques for a wide variety of coachee issues. It's also supported by a website from which many of the tools can be downloaded, where there is an intention that the coachee completes them on paper.

If you're a coach and want to expand your repertoire of tools, or simply have a single volume to remind you of the ones you use most, this is a good book to have. However, it is neither a how-to book in being a coach, despite some admirable introductory sections, nor a theoretical and critical analysis of the relative merits of different tools.

Recommended, if a set of tools is what you need.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Simply excellent 30 Jan 2011
By Perry Duke VINE VOICE
Format:Paperback|Vine Customer Review of Free Product (What's this?)
In this large format book Angus Macleod and Will Thomas set out more than 50 practical tools you can use in coaching. These are presented within their "STEPPA" framework, a model for the coaching process.

The techniques are drawn from a wide range of sources. These include:

- David Groves "clean language" model
- Psychotherapy
- NLP techniques
- Creativity models (e.g. assumption surfacing), as well as
- Standard business approaches such as setting SMART goals and using SWOT (strengths, weaknesses, opportunities and threats) analysis.

Each tool is presented clearly, so understanding how to pick it up and use it is fairly straightforward. The authors also set out how to decide which technique may be useful - why and when to use tools, as well as what to do, and how to do it.

The book as a whole is very well structured and organised and comes with helpful appendices. These cover clean language, a summary of useful questions appropriate to each stage of the coaching process, some thoughts on "hot words and phrases", and websites for further information.

As was the techniques themselves our authors offer a wealth of practical guidance on using these and how to approach coaching in general. This feels like something that the authors have taken time and care to produce.

Some of my own work has been in closely related areas and I'm familiar with a number of the techniques - and recognise their value. This selection seems to reflect what works based on the author's experience, rather than trying to push any particular perspective or agenda.

The authors don't seem to be trying to sell their model over anyone else's - which is quite a refreshing approach.
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Most Recent Customer Reviews
4.0 out of 5 stars Good well structired book on coaching
This is a well-structured book that is easy to follow and understand. It is perhaps not the ideal introduction but builds upon your existing initial knowledge and experience. Read more
Published on 12 April 2012 by Mr. GF Settle
4.0 out of 5 stars Surprisingly good
I got this with a specific friend in mind. He spends a lot of time talking in this coaching and NLP vein and so I handed it to him with relish
And he loved it, he is a senior... Read more
Published on 4 Jan 2012 by James Walls
4.0 out of 5 stars A good textbook on the subject
If you are looking for a light anecdotal read on the subject of coaching, then this is not the book for you. Read more
Published on 20 Oct 2011 by Doug
5.0 out of 5 stars A Very Worthwhile Update
Coaching is one of those additions to the modern business world which, on the outset, doesn't always seem to be something with particularly tangable benefits. Read more
Published on 21 April 2011 by pjr
5.0 out of 5 stars Good for reference
I was pleased when this book came up as a choice for me on Amazon Vine as not only am I interested in coaching but I'm taking part in some training relating to it at work. Read more
Published on 20 April 2011 by SJSmith
3.0 out of 5 stars How to coach
This is a very blunt book, laid out in a how to , no mess fashion, with a problem/obstacle, tools, how to use approach. Read more
Published on 15 Feb 2011 by pepemia
4.0 out of 5 stars Coaching tool kit
Well written book outlining techinques and ideas for coaching - I share previous reviewers aversion to coachee as a term - clients. Read more
Published on 13 Feb 2011 by Ms Anne C. Dickson
3.0 out of 5 stars Matter and impertinency mixed.
10 words into this book and I am irritated. I think this is a record, it is certainly a rare reaction for me to any book. The culprit? The use of the term "coachee". Read more
Published on 6 Feb 2011 by I. P. Gearing
5.0 out of 5 stars A Must For Managers, Supervisors, Team Leaders, Coaches
Now this is an outstandingly useful book!

I have always liked books that pull bunches of disparate ideas together - and this one does that - and very well indeed! Read more
Published on 28 Jan 2011 by B. Towns
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