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People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts (A Spectrum book) (Unknown Binding)

by Robert Bolton (Author) "Many people today yearn for warm, positive, meaningful relatedness to others, but seem unable to experience it ..." (more)

5.0 out of 5 stars See all reviews (9 customer reviews)

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1 new from �48.07 5 used from �9.00

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Paperback (Reissue)	�9.99	�5.99	54 used & new from �1.21

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Product details

Unknown Binding: 300 pages
Publisher: Prentice-Hall (Jan 1980)
Language English
ISBN-10: 0136557791
ISBN-13: 978-0136557791

Average Customer Review: 5.0 out of 5 stars See all reviews (9 customer reviews)

Amazon.co.uk Sales Rank: 742,398 in Books (See Bestsellers in Books)

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	79% buy the item featured on this page: People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts (A Spectrum book) 5.0 out of 5 stars (9)
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Customer Reviews

9 Reviews

5 star:		(9)
4 star:		(0)
3 star:		(0)
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5.0 out of 5 stars (9 customer reviews)

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22 of 22 people found the following review helpful:

5.0 out of 5 stars Essential for the non-assertive!, 19 Feb 2000

By	D. Mitchell "fzb78g" (Southampton, UK) - See all my reviews (REAL NAME)

This review is from: People Skills (Paperback)

Bolton's book has many things which interested me, but particularly important was his formula for three part assertion messages. I found this good to use in situations where I needed to be assertive - but in the past had not been. In framing the messages I was able to detect and weed out the (unhelpful) influences of my parents. As a parent I found it very useful in establishing good communications with my children.

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43 of 44 people found the following review helpful:

5.0 out of 5 stars The best book on communication &reflective listening barnone, 24 Aug 2001

By	Mr. S. P. Lambe (Bournemouth, England) - See all my reviews (REAL NAME)

This review is from: People Skills (Paperback)

I regularly coach groups on interpersonal communication and have to admit that this book, for me, was a real gem of a find. I have read many books on interpersonal communication ... and have generally been disappointed on the coverage of reflective listening and communication barriers ... Bolton's book ... was simple, easy to understand, easy to learn and follow ... and yet dealt with fundamental communication skills that you generally only see expert coaches or counsellors use. Wonderful!

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18 of 18 people found the following review helpful:

5.0 out of 5 stars Reader new to the subject, 20 Nov 2002

By	"daveripberger" - See all my reviews

This review is from: People Skills (Paperback)

Avoiding communication barriers, understanding different techniques of reflection and when to use them. How to be more assertive in ways that respect others and keep me healthy. I think I am very lucky to have found this book. It is improving the quality of my relationships and so changing my life.
I would like to find a video to present in groups I attend that would spark some interest in the comm skills described in this book. I so much want to open others' minds to what the book has to say.

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Most Recent Customer Reviews

5.0 out of 5 stars This book is real treasure.
I do not usually write review have not written any actually.
So... this is something which gave me a lot. Read more

Published 3 months ago by P. Kumbera

5.0 out of 5 stars Essential reading for all managers
Although "People Skills" was first published in 1986, I feel obliged to review it as the principles and lessons espoused by Robert Bolton are timeless. Read more

Published 5 months ago by Robert Selden

5.0 out of 5 stars YOU MUST READ THIS BOOK
This book is simple to understand, truthful and full of good communication skills. I have read many books on dealing with people but this is the best. Read more

Published on 10 Jan 2001 by B. M. Cutler

5.0 out of 5 stars Practical and well organized guide to personal interaction.
Dr. Bolton has done a terrific job of developing a practical guide to interpersonal interactions. It is organized into logical categories and full of practical situations and... Read more

Published on 14 Jun 1999

5.0 out of 5 stars Excellent to enhance one's communication skills.
An excellent book that teaches assertive skills, listening skills, and an approach to problem solving or conflict solving. Not too technical in term of jargons used.

Published on 11 Mar 1998

5.0 out of 5 stars Great book.
This book is worth reading. It tells you how to listen, and a host of other communication skills, and even how to decide what skill to read at any given time. Read more

Published on 6 Aug 1997

› See all 9 customer reviews...

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