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Product Description
Review
Review of first edition:
'The book is practical and easy to read, with usable and useful exercises that can be handled on a personal basis or by individuals who are either experienced or inexperienced in managing or supervising staff... It is a book that can be read in its entirety or can be 'dipped into' a chapter at a time, as the need arises.' - Peter Moon, Managing Director, Professional Personnel Consultants Ltd.
Review of second edition:
'I strongly recommend the book and believe it would be helpful reading for social work students about to embark on their first practicum.' - John Dawes, Australian Social Work Journal
'The book is practical and easy to read, with usable and useful exercises that can be handled on a personal basis or by individuals who are either experienced or inexperienced in managing or supervising staff... It is a book that can be read in its entirety or can be 'dipped into' a chapter at a time, as the need arises.' - Peter Moon, Managing Director, Professional Personnel Consultants Ltd.
Review of second edition:
'I strongly recommend the book and believe it would be helpful reading for social work students about to embark on their first practicum.' - John Dawes, Australian Social Work Journal
Product Description
Significantly expanded, yet still supremely clear and accessible, the third edition of People Skills is an essential guide to the basic knowledge and skills needed for effective practice in the 'people professions' – that is, those occupations that involve dealing with people and their problems. It covers an extensive range of topics underpinning the work of a wide variety of staff, identifying key issues of concern to students, practitioners and managers.
The book is divided into three parts. Part I stresses the importance of personal effectiveness skills, while Part II concentrates on the skills involved in personal interactions. Part III has as its focus the skills of intervention – agreeing what needs to be done and taking the necessary steps to make it happen. A central feature of the book is its emphasis on the need for issues of equality and diversity to be integrated into all aspects of practice.
This thoroughly revised edition includes six entirely new chapters on:
• Being creative
• Being realistic
• Leadership
• Multidisciplinary working
• Risk assessment
• Responding to trauma
It is essential reading for everyone working, or training to work, with people and their problems and will be invaluable in such diverse fields as health care; social work and social care; community and youth work; criminal justice; counselling, pastoral care and advice work; as well as management, supervision and human resources.
The book is divided into three parts. Part I stresses the importance of personal effectiveness skills, while Part II concentrates on the skills involved in personal interactions. Part III has as its focus the skills of intervention – agreeing what needs to be done and taking the necessary steps to make it happen. A central feature of the book is its emphasis on the need for issues of equality and diversity to be integrated into all aspects of practice.
This thoroughly revised edition includes six entirely new chapters on:
• Being creative
• Being realistic
• Leadership
• Multidisciplinary working
• Risk assessment
• Responding to trauma
It is essential reading for everyone working, or training to work, with people and their problems and will be invaluable in such diverse fields as health care; social work and social care; community and youth work; criminal justice; counselling, pastoral care and advice work; as well as management, supervision and human resources.
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Customer Reviews
Most Helpful Customer Reviews
15 of 15 people found the following review helpful
Format:Paperback
...in this well written, no-nonsense, jargon free book, explaining the basic skills required in providing services to people. Chapters linked to the core competences make this essential reading for anyone studying for a NVQ/SVQ in social care.
2 of 2 people found the following review helpful
Format:Paperback
VERY VERY USEFUL TEXT BOOK FOR SOCIAL WORK STUDENTS. VERY USEFUL FOR COMPETENENCE SKILLS MODULE AND ALL PLACEMENTS. HOWEVER, THIS CAN ALSO BE USED IN ALL ESSAYS
Format:Paperback
Bought this book for study purposes (PDA in supervision). Excellent book excellent service very pleased overall. Really helped me out.
Most Recent Customer Reviews
People Skills Book
We were recommended this book in university. It is a necessary book for whoever desires to work with clients
Published 2 months ago by Sue
Reccomended reading
I was advised to buy this for uni (social work degree) already found it useful and i've only been there since last week!
Published 8 months ago by sarah
Nothing to review as I didn't get the product!! Had to claim a refund.
Thoroughly dissapointed with the seller and would not ever buy from this person again. No book, no communication!!! Read more
Published on 2 July 2009 by Ms. S. Carder
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