Join Amazon Prime and get unlimited Free One-Day Delivery. Already a member? Sign in.

 

or
Sign in to turn on 1-Click ordering.
 
   
More Buying Choices
52 used & new from £1.21
Have one to sell? Sell yours here
 
   
People Skills
 
 
Share your own customer images
Search inside this book

People Skills (Paperback)

by Bolton (Author) "Many people today yearn for warm, positive, meaningful relatedness to others, but seem unable to experience it ..." (more)
5.0 out of 5 stars See all reviews (9 customer reviews)
RRP: £9.99
Price: £5.99 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £4.00 (40%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.

Want guaranteed delivery by Tuesday, July 14? Choose Express delivery at checkout. See Details
28 new from £3.98 24 used from £1.21
Other Editions: RRP: Our Price: Other Offers:
Paperback 6 used & new from £23.55
Unknown Binding 6 used & new from £9.00

Frequently Bought Together

People Skills + How to Talk to Anyone: 92 Little Tricks For Big Success In Relationships + How to Win Friends and Influence People
Price For All Three: £15.33

Show availability and shipping details

Customers Who Bought This Item Also Bought

How to Talk to Anyone: 92 Little Tricks For Big Success In Relationships

How to Talk to Anyone: 92 Little Tricks For Big Success In Relationships

by Leil Lowndes
4.4 out of 5 stars (41)  £4.85
How to Win Friends and Influence People

How to Win Friends and Influence People

by Dale Carnegie
4.7 out of 5 stars (56)  £4.49
The Art of Talking So That People Will Listen: Getting through to Family, Friends, and Business Associates

The Art of Talking So That People Will Listen: Getting through to Family, Friends, and Business Associates

by Paul W Swets
5.0 out of 5 stars (1)  £8.99
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

by Dr. Rick Brinkman
4.1 out of 5 stars (11)  £4.99
How to Be a People Person

How to Be a People Person

by Marianna Csoti
3.5 out of 5 stars (4)  £4.49
› Explore similar items

Product details

  • Paperback: 324 pages
  • Publisher: Simon & Schuster; Reissue edition (1 Jun 1986)
  • Language English
  • ISBN-10: 067162248X
  • ISBN-13: 978-0671622480
  • Product Dimensions: 19.6 x 14 x 2 cm
  • Average Customer Review: 5.0 out of 5 stars See all reviews (9 customer reviews)
  • Amazon.co.uk Sales Rank: 2,288 in Books (See Bestsellers in Books)

    Popular in these categories:

    #2 in  Books > Business, Finance & Law > Management > Human Resources > Human Resources Management
    #3 in  Books > Reference > Language > Communication
    #5 in  Books > Society, Politics & Philosophy > Social Sciences > Communication Studies

    •  Would you like to update product info or give feedback on images?

Customers Viewing This Page May Be Interested in These Sponsored Links

  (What is this?)
People Skill
   Ask.com    Find the Best Results for People Skill. 
People Skills
   ImpactFactory.com/People_Skills    Interpersonal Skills Training That Can Really Make a Difference 
Effective Communication
   www.voiceofinfluence.co.uk    Free e-course. 10 secrets of top performers to make your own. 
  
 

Product Description

Synopsis
Explores listening, assertion, and conflict management skills needed for the development of effective interpersonal communications and more meaningful human relationships, with an examination of barriers to communication.
Inside This Book (Learn More)
First Sentence
"Many people today yearn for warm, positive, meaningful relatedness to others, but seem unable to experience it." Read the first page
Explore More
Concordance
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Search inside this book:

Tags Customers Associate with This Product

 (What's this?)
Click on a tag to find related items, discussions, and people.
Check the boxes next to the tags you consider relevant or enter your own tags in the field below
(2)
(1)
See all 3 tags...

Your tags: Add your first tag
 
See most popular tags
 

Customer Reviews

9 Reviews
5 star:
 (9)
4 star:    (0)
3 star:    (0)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
5.0 out of 5 stars (9 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
22 of 22 people found the following review helpful:
5.0 out of 5 stars Essential for the non-assertive!, 19 Feb 2000
By D. Mitchell "fzb78g" (Southampton, UK) - See all my reviews
(REAL NAME)   
Bolton's book has many things which interested me, but particularly important was his formula for three part assertion messages. I found this good to use in situations where I needed to be assertive - but in the past had not been. In framing the messages I was able to detect and weed out the (unhelpful) influences of my parents. As a parent I found it very useful in establishing good communications with my children.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
43 of 44 people found the following review helpful:
5.0 out of 5 stars The best book on communication &reflective listening barnone, 24 Aug 2001
By Mr. S. P. Lambe (Bournemouth, England) - See all my reviews
(REAL NAME)   
I regularly coach groups on interpersonal communication and have to admit that this book, for me, was a real gem of a find. I have read many books on interpersonal communication ... and have generally been disappointed on the coverage of reflective listening and communication barriers ... Bolton's book ... was simple, easy to understand, easy to learn and follow ... and yet dealt with fundamental communication skills that you generally only see expert coaches or counsellors use. Wonderful!
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
18 of 18 people found the following review helpful:
5.0 out of 5 stars Reader new to the subject, 20 Nov 2002
Avoiding communication barriers, understanding different techniques of reflection and when to use them. How to be more assertive in ways that respect others and keep me healthy. I think I am very lucky to have found this book. It is improving the quality of my relationships and so changing my life.
I would like to find a video to present in groups I attend that would spark some interest in the comm skills described in this book. I so much want to open others' minds to what the book has to say.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Most Recent Customer Reviews

5.0 out of 5 stars This book is real treasure.
I do not usually write review have not written any actually.
So... this is something which gave me a lot. Read more
Published 3 months ago by P. Kumbera

5.0 out of 5 stars Essential reading for all managers
Although "People Skills" was first published in 1986, I feel obliged to review it as the principles and lessons espoused by Robert Bolton are timeless. Read more
Published 5 months ago by Robert Selden

5.0 out of 5 stars YOU MUST READ THIS BOOK
This book is simple to understand, truthful and full of good communication skills. I have read many books on dealing with people but this is the best. Read more
Published on 10 Jan 2001 by B. M. Cutler

5.0 out of 5 stars Practical and well organized guide to personal interaction.
Dr. Bolton has done a terrific job of developing a practical guide to interpersonal interactions. It is organized into logical categories and full of practical situations and... Read more
Published on 14 Jun 1999

5.0 out of 5 stars Excellent to enhance one's communication skills.
An excellent book that teaches assertive skills, listening skills, and an approach to problem solving or conflict solving. Not too technical in term of jargons used.
Published on 11 Mar 1998

5.0 out of 5 stars Great book.
This book is worth reading. It tells you how to listen, and a host of other communication skills, and even how to decide what skill to read at any given time. Read more
Published on 6 Aug 1997

Only search this product's reviews


Customer Discussions

 Beta (What's this?)
This product's forum (0 discussions)
  Discussion Replies Latest Post
  No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
  [Cancel]


Active discussions in related forums
   
Related forums

Listmania!

Create a Listmania! list

Look for similar items by category

Feedback

Interpersonal Skills

Interpersonal Skills

Interpersonal skills are goal-directed behaviours used in face-to-face... Read more

›Find similar items

 

More From Robert Bolton

PEOPLE STYLES AT...

PEOPLE STYLES AT WORK: Making Bad...

This text asserts that it is possible to overcome personality... Read more
£11.99 £10.79

 

We've Got Converse

Converse
Stock up on your favourite styles with great deals on Converse shoes.

›Shop Converse

  

Treat Someone

Amazon.co.uk Gift Certificates--available in any amount from £5 to £500 With an Amazon.co.uk Gift Certificate, you can get them what they want (even if you don't know what that is).

›Learn more about Gift Certificates

  
Ad

Where's My Stuff?

Delivery and Returns

Need Help?

Your Recent History

  (What's this?)
You have no recently viewed items or searches.

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.

Look to the right column to find helpful suggestions for your shopping session.
Continue Shopping: Top Sellers
The Girl Who Played with Fire
The Girl Who Played with Fire by Stieg Larsson
4.5 out of 5 stars (74)£3.86
 Breaking Dawn (Twilight Saga)
Breaking Dawn (Twilight Saga) by Stephenie Meyer
4.1 out of 5 stars (462)£6.49
 The Girl with the Dragon Tattoo
The Girl with the Dragon Tattoo by Stieg Larsson
4.1 out of 5 stars (164)£3.99
 The Host
The Host by Stephenie Meyer
4.2 out of 5 stars (80)£3.86

amazon.co.uk Amazon Home
International Sites:  United States  |  Germany  |  France  |  Japan  |  Canada  |  China
Business Programs: Sell on Amazon  |  Fulfilment by Amazon  |  Join Associates  |  Join Advantage
Customer Service  |  Help  |  View Basket  |  Your Account
About Amazon.co.uk  |  Careers at Amazon
Conditions of Use & Sale |  Privacy Notice  © 1996-2009, Amazon.com, Inc. and its affiliates