Excerpt. © Reprinted by permission. All rights reserved.
I hate work.
As a concept I think it stinks. There are so many good things that we can do with our time - eat, sleep, go to the greyhounds, watch our kids grow up - that work is nothing but a great waste of human potential.
But... there's not really that much that I can do about it.
Through thousands of years of human activity, no one has yet found a way to live without work (bankers and vagabonds excepted.)
So, while we have to do it, why can't we at least try to make the best of it?
Growing up, I went to lots of different schools. Half of them taught me all that I need to know about human cruelty. And about a quarter actually taught me something useful.
And work hasn't been much better.
I think there are probably millions of workplaces that break some part of the Geneva Convention. Many of those are in the developing world... and some are truly evil.
I'm not talking about those.
I'm not (yet) a social avenger. Not here anyway.
I am interested in the tin-pot dictators of the small to medium-sized business. The dis-spiriting and dispassionate line manger. The power hungry shop steward. The managing director who gets up every morning and wonders why he has to talk to people.
There are too many businesses that are not run as well as they should be. And the missing ingredient is adequate communication. That's what this book is all about: making the best of human potential by communicating properly.
(But that would just be too pretentious to claim up front, wouldn't it?)