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WD My Passport Ultra 500GB USB 3.0 Portable Drive with Auto and Cloud Backup - Black

1,942 customer reviews
| 13 answered questions

RRP: £69.99
Price: £59.99
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500 GB
  • USB 3.0 connectivity
  • Automatic and cloud back-up
  • Password protection and hardware encryption
  • Free Windows 8 app
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Compare to Similar Items

WD My Passport Ultra 500GB USB 3.0 Portable Drive with Auto and Cloud Backup - Black
Customer Rating 4 out of 5 stars (1941) 4 out of 5 stars (134) 4 out of 5 stars (8127) 4 out of 5 stars (1097)
Price £59.99 £57.13 £40.48 £36.98
Delivery £4.59 FREE Delivery FREE Delivery FREE Delivery
Sold by Beauty's Planet Monkey & Orange
Colour Black Black Black Black
Data Transfer Rate 625 Megabytes Per Second Information not provided 4800 Megabits Per Second 625 Megabytes Per Second
Speed 5400 RPM 0 RPM 5400 RPM 5400 RPM
Hard Drive Size 500 GB 1 TB 1 TB 500 GB
Dimensions 1.3 cm x 11 cm x 8.2 cm 1.6 cm x 11 cm x 8.2 cm 2 cm x 11.2 cm x 8.1 cm 1.5 cm x 11.1 cm x 8.2 cm
Item Weight 260 g 160 g 150 g 136 g
Model Year 2013 2015 2012 2013
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Product Information

Size: 500GB | Colour Name: Black
Technical Details
BrandWestern Digital
Item Weight299 g
Product Dimensions11 x 8.2 x 1.3 cm
Item model numberWDBPGC5000ABK-EESN
SeriesWDBPGC5000ABK MY Passport Ultra
Hard Drive Size500 GB
Additional Information
Best Sellers Rank 39,267 in Computers (See top 100)
Shipping Weight222 g
Date First Available23 May 2013
Warranty & Support
Warranty, Parts: Replacement parts covered under manufacturer's warranty terms for 12 months from date of purchase

Warranty, Labor: Labour cost covered under manufacturer's warranty terms for 12 months from date of purchase

Product Description

Size Name:500 GB  |  Colour Name:Black

Product Description

WD My Passport Ultra

My Passport Ultra portable 500GB, 1TB and 2TB hard drives feature WD SmartWare Pro back-up software that lets you save data to the drive itself or use Dropbox to back-up to the cloud. Move files quickly with the blazing speed of USB 3.0 connectivity. Keep your data private with password protection and hardware encryption.

Automatic and Cloud Back-up
Safeguard your memories with WD SmartWare Pro automatic back-up software, which works quietly in the background to help protect your data using minimal PC resources. Save data directly to the drive or to the cloud using Dropbox.

Automatic and cloud back-up

High-capacity, Compact, Storage to Go
Offering up to 2TB in a compact design, My Passport Ultra is the ideal companion for your Ultrabook and other slim notebooks. Travel light with all your digital content. It also comes in a range of stylish colours -- black, blue, red and titanium.

High-capacity, compact, storage to go.

Password Protection
Use WD Security to set password protection and hardware encryption and protect your files from unauthorised use or access.

Password protection secures your drive
Comes in a range of colours and ultra-sleek design

Ultra-sleek Design -- At just half-an-inch thin (12.8mm) for the 500 GB model, this drive is sleek and fast with plenty of capacity for your important digital content. The 1 TB model is a mere 0.60” (15.3 mm), while the massive capacity of 2 TB is 0.81” (20.5 mm).

Ultra-fast Transfer Rates -- When connected to a USB 3.0 port, My Passport Ultra lets you access and save files quickly with a data transfer rate of up to 5GB. Reduce transfer time by up to three times when compared to USB 2.0 transfer rates.
Performance may vary based on user’s hardware and system configuration.

USB 3.0 and USB 2.0 Compatibility -- With this single drive you get compatibility with your USB 2.0 devices and the ultra-fast speed of USB 3.0.

Local and Cloud Back-up -- WD SmartWare Pro lets you choose where you back-up your files. Back-up files to your My Passport Ultra drive or to the cloud using Dropbox.

Ultra-fast transfer rates

Secure Files -- WD Security utility allows you to set password protection and hardware encryption for your drive to help keep your data private.

WD Drive Utilities -- Register your drive, set drive timer, run diagnostics and more using WD Drive Utilities.

Durable Enclosure Protects the Drive Inside -- We know your data is important to you, so we build the drive inside to our demanding requirements for durability, shock tolerance, and long-term reliability. Then, we protect the drive with a durable enclosure designed for beauty.

USB-powered -- Powered directly from the USB port on your PC. No separate power supply is needed.

At a Glance
  • Ultra-compact design with plenty of storage
  • Fast data transfers with USB 3.0 interface
  • USB 3.0 and USB 2.0 compatibility
  • Automatic back-up software for local back-ups
  • Cloud back-up through Dropbox
  • Password protection and hardware encryption
Ideal For
  • Transferring files quickly with USB 3.0
  • Backing-up your files to the local drive or cloud
  • Adding extra storage for your videos, music, photos, and files
  • Securing your files from unauthorised access with password protection and hardware encryption
  • Connecting and powering through a USB 3.0 or USB 2.0 interface
  • Formatted NTFS + Windows 8, Windows 7, Windows Vista, Windows XP operating systems
  • Requires reformatting for Mac OS X

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

WD Portable Storage Comparison Chart

Product Details
My Passport Ultra
Product Details
My Passport Slim
Ideal for Added storage and back-up when you're on the go Stylish storage and back-up for your music, movies and photos
Available colours Black, White, Blue, Red, Titanium Silver
Connection USB 3.0, USB 2.0 USB 3.0, USB 2.0
Capacity range 500 GB - 2 TB 1 TB - 2 TB
High capacity for all your photos, music and videos
Automatic back-up with WD SmartWare Pro
Cloud back-up with Dropbox
Password Protection
256 bit hardware encryption
Metal design

Box Contains

Portable hard drive
USB cable
WD SmartWare Pro software
Quick install guide

Customer Reviews

Most Helpful Customer Reviews

474 of 495 people found the following review helpful By techpuppy TOP 100 REVIEWERVINE VOICE on 1 Nov. 2013
Colour Name: BlackSize: 2 TB Vine Customer Review of Free Product ( What's this? )
Doesn't the word 'ultra' in a product name just raise your expectations and make you wonder what's so 'ultra' instead of 'ordinary'? I already own the 'ordinary' version of this drive, the WD My Passport 2TB Drive, so I was especially curious. At first it seems the main difference is that the Ultra comes with a copy of SmartWare, a backup utility that can sync your computer's files keeping copies on the Ultra drive and also on your Dropbox account too. However (unless I missed something) you only get a month's free trial using the full feature set and if you want to continue using the Dropbox facility, for example, you'll have to pay a fee. That's a bit un-ultra. The drive also comes with a pair of WD utilities already on it, one for configuring and checking the drive and one for securing the content using encryption - however these are freely downloadable for use with any My Passport drive so they hardly qualify as ultra either. Physically both drives are the same size with a well-finished plastic case (it might look like metal but it isn't) and a solid feel but the Ultra version has its USB-3 port slightly to the right-side instead of the left and the port is 'upside-down' - as if the innards had been flipped over. However, there is another much more important difference, the speed of data transfer, and the Ultra just beats the standard Passport drive. For me it's testing about 10MB/s faster than the ordinary My Passport drive (when they're connected via USB3), which is about a 10% speed advantage. So maybe that's just enough to justify the Ultra moniker?Read more ›
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4 of 4 people found the following review helpful By Bill HALL OF FAMETOP 10 REVIEWER on 27 May 2015
Colour Name: RedSize: 2 TB
Length: 0:36 Mins
I bought this 2TB USB 3.0 Portable Drive to move away from using far less powerful USB sticks and pens.
This portable drive certainly wins hands down in terms of aesthetics. I compared it to several other portable hard drives in Currys/PC World and this one looked like a far more expensive piece of kit, with a sleek and minimalist design reminiscent of an Apple product. The drive has diminutive proportions, measuring only 11 cms by 8.2 cms by 2.1 cms. It weighs a slim-line 231g and comes with a custom fit, black coloured carry pouch, which is made of a soft, silky material and has a drawstring fastener. The portable drive is compact enough to slip inside a briefcase, handbag, small rucksack or even a decent sized coat or jacket pocket - it's about the size of a man's wallet but a little bit heavier.
I use this product to back up files and data from my desktop PC and laptop, and to replace the USB sticks which hitherto I've used to play stuff on my TV. In this day and age when more and more TV is going the way of HD, a 32GB memory stick simply won't cut the mustard to store the sorts of movies and TV episodes which I want to be able to view anywhere.
As a rough and ready reckoner, I'd say that this portable drive operates about 4 to 5 times as fast as the USB sticks which I've used in the past. Furthermore, it doesn't need to be powered up from the mains - if you make a USB connection to, for example, your TV, the drive will run without having to connect a separate power lead into a wall socket.
As regards compatibility, the drive is pre-formatted for Windows 8 or higher, Windows 7 or Windows Vista operating systems. It requires formatting for MAC OS X.
The drive comes with a very simple user guide leaflet which is easy to understand and follow.
Read more ›
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Colour Name: RedSize: 2 TB Verified Purchase
Bought two of these little drives - one to backup my PC, and the other to replace the USB sticks I use to play stuff on my TV.
As I'd only had USB2 external media before, I never bothered with proper backups as they took too long (!) and while I use USB sticks to transfer stuff from my PC to play on the TV, I was finding that the trend to HD was making TV episodes etc take up more space and a 32GB stick is just way too small.

The main attractions were that these disks are high-capacity - I spent a few pounds more and got the 2GB versions, support USB3 and are tiny, good-looking things that won't be an eyesore on my desk. The majority of external disks are a pound or two cheaper and would look more at home in Steptoe and Son's yard.

I'm not a fan of built-in software, so I formatted the disks on my PC before doing anything else. This means they're just normal hard disks now with no fancy stuff on that I don't need and I can just drag and drop stuff as and when I like. (Just plug the device into your PC, go to My Computer, right click on the drive and select Format. Ten seconds later, you're done).

I used a free little program called Flashbench to see how fast the disk was compared with my USB sticks and it showed on average to be reading and writing five times as fast, which is about what you'd expect (peaking at 105MB/sec for read and 88 MB/sec for write). For files of a Gigabyte or so, it doesn't feel a lot slower than my regular built in hard disks, though I guess this will vary from user to user. Anyway, there's none of the long long wait I get when putting stuff onto USB2 sticks, so that's fine for me.

The supplied USB3 cable is about a foot/30cm long, so will probably be fine if you're plugging this into a laptop.
Read more ›
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