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WD My Passport Ultra 500GB USB 3.0 Portable Drive with Auto and Cloud Backup - Black

by Western Digital
4.5 out of 5 stars  See all reviews (234 customer reviews)

RRP: £69.99
Price: £44.99 & FREE Delivery in the UK. Details
You Save: £25.00 (36%)
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In stock.
Dispatched from and sold by Amazon. Gift-wrap available.
Want it Saturday, 19 April? Choose Express delivery at checkout. Details
  • USB 3.0 connectivity
  • Automatic and cloud back-up
  • Password protection and hardware encryption
  • Free Windows 8 app
See more product details

Frequently Bought Together

WD My Passport Ultra 500GB USB 3.0 Portable Drive with Auto and Cloud Backup - Black + AmazonBasics Hard Black Carrying Case for My Passport Essential
Price For Both: £50.98

Buy the selected items together

Product Information

Technical Details
BrandWestern Digital
Item Weight132 g
Product Dimensions8.2 x 1.3 x 11 cm
Item model numberWDBPGC5000ABK-EESN
SeriesWDBPGC5000ABK MY Passport Ultra
Hard Drive Size500 GB
Hardware PlatformPC
Additional Information
Best Sellers Rank 2,184 in Computers & Accessories (See top 100)
Shipping Weight259 g
Date First Available23 May 2013
Warranty & Support
Warranty, Parts: Replacement parts covered under manufacturer's warranty terms for 12 months from date of purchase

Warranty, Labor: Labour cost covered under manufacturer's warranty terms for 12 months from date of purchase
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Product Description

Product Description

WD My Passport Ultra

My Passport Ultra portable 500GB, 1TB and 2TB hard drives feature WD SmartWare Pro back-up software that lets you save data to the drive itself or use Dropbox to back-up to the cloud. Move files quickly with the blazing speed of USB 3.0 connectivity. Keep your data private with password protection and hardware encryption.

Automatic and Cloud Back-up
Safeguard your memories with WD SmartWare Pro automatic back-up software, which works quietly in the background to help protect your data using minimal PC resources. Save data directly to the drive or to the cloud using Dropbox.

Automatic and cloud back-up

High-capacity, Compact, Storage to Go
Offering up to 2TB in a compact design, My Passport Ultra is the ideal companion for your Ultrabook and other slim notebooks. Travel light with all your digital content. It also comes in a range of stylish colours -- black, blue, red and titanium.

High-capacity, compact, storage to go.

Password Protection
Use WD Security to set password protection and hardware encryption and protect your files from unauthorised use or access.

Password protection secures your drive
Comes in a range of colours and ultra-sleek design

Ultra-sleek Design -- At just half-an-inch thin (12.8mm) for the 500 GB model, this drive is sleek and fast with plenty of capacity for your important digital content. The 1 TB model is a mere 0.60” (15.3 mm), while the massive capacity of 2 TB is 0.81” (20.5 mm).

Ultra-fast Transfer Rates -- When connected to a USB 3.0 port, My Passport Ultra lets you access and save files quickly with a data transfer rate of up to 5GB. Reduce transfer time by up to three times when compared to USB 2.0 transfer rates.
Performance may vary based on user’s hardware and system configuration.

USB 3.0 and USB 2.0 Compatibility -- With this single drive you get compatibility with your USB 2.0 devices and the ultra-fast speed of USB 3.0.

Local and Cloud Back-up -- WD SmartWare Pro lets you choose where you back-up your files. Back-up files to your My Passport Ultra drive or to the cloud using Dropbox.

Ultra-fast transfer rates

Secure Files -- WD Security utility allows you to set password protection and hardware encryption for your drive to help keep your data private.

WD Drive Utilities -- Register your drive, set drive timer, run diagnostics and more using WD Drive Utilities.

Durable Enclosure Protects the Drive Inside -- We know your data is important to you, so we build the drive inside to our demanding requirements for durability, shock tolerance, and long-term reliability. Then, we protect the drive with a durable enclosure designed for beauty.

USB-powered -- Powered directly from the USB port on your PC. No separate power supply is needed.

At a Glance
  • Ultra-compact design with plenty of storage
  • Fast data transfers with USB 3.0 interface
  • USB 3.0 and USB 2.0 compatibility
  • Automatic back-up software for local back-ups
  • Cloud back-up through Dropbox
  • Password protection and hardware encryption
Ideal For
  • Transferring files quickly with USB 3.0
  • Backing-up your files to the local drive or cloud
  • Adding extra storage for your videos, music, photos, and files
  • Securing your files from unauthorised access with password protection and hardware encryption
  • Connecting and powering through a USB 3.0 or USB 2.0 interface
  • Formatted NTFS + Windows 8, Windows 7, Windows Vista, Windows XP operating systems
  • Requires reformatting for Mac OS X
Note: Compatibility may vary depending on user’s hardware configuration and operating system.
WD Storage Comparison Chart
Product Details
My Passport
Product Details
My Passport Ultra
Product Details
My Book
Product Details
My Book Live
Product Details
My Book Live Duo
Interface USB 3.0 and 2.0 USB 3.0 and 2.0 USB 3.0 and 2.0 Ethernet Ethernet
Capacity range 500GB - 2TB 500GB - 2TB 1TB - 4TB 1TB - 3TB 4TB - 6TB
WD SmartWare Yes Yes Yes Yes No
WD SmartWare Pro Yes Yes No No No
Password protection and hardware encryption Yes Yes Yes No No
Network connection No No No Yes Yes
Mobile apps No No No Yes Yes
Secure remote access No No No Yes Yes

Box Contains

Portable hard drive
USB cable
WD SmartWare Pro software
Quick install guide

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
165 of 168 people found the following review helpful
5.0 out of 5 stars Ultra by name... 1 Nov 2013
By stylepuppy TOP 50 REVIEWER
Colour Name:Black| Size Name:2TB|Vine Customer Review of Free Product (What's this?)
Doesn't the word 'ultra' in a product name just raise your expectations and make you wonder what's so 'ultra' instead of 'ordinary'? I already own the 'ordinary' version of this drive, the WD My Passport 2TB Drive, so I was especially curious. At first it seems the main difference is that the Ultra comes with a copy of SmartWare, a backup utility that can sync your computer's files keeping copies on the Ultra drive and also on your Dropbox account too. However (unless I missed something) you only get a month's free trial using the full feature set and if you want to continue using the Dropbox facility, for example, you'll have to pay a fee. That's a bit un-ultra. The drive also comes with a pair of WD utilities already on it, one for configuring and checking the drive and one for securing the content using encryption - however these are freely downloadable for use with any My Passport drive so they hardly qualify as ultra either. Physically both drives are the same size with a well-finished plastic case (it might look like metal but it isn't) and a solid feel but the Ultra version has its USB-3 port slightly to the right-side instead of the left and the port is 'upside-down' - as if the innards had been flipped over. However, there is another much more important difference, the speed of data transfer, and the Ultra just beats the standard Passport drive. For me it's testing about 10MB/s faster than the ordinary My Passport drive (when they're connected via USB3), which is about a 10% speed advantage. So maybe that's just enough to justify the Ultra moniker? Read more ›
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22 of 25 people found the following review helpful
Colour Name:Black| Size Name:2TB|Vine Customer Review of Free Product (What's this?)
This is a classy looking little unit fitted with a 2.5" 'laptop' hard-drive and a single USB3 connection (backwards compatible with USB2). Nominally 2Tb, it comes pre-formatted with 1.81Tb of useable space. The drives case is mostly dense plastic with a thin pretty metal sheet top that's more for aesthetics than protection. I bought the matching extra-tough pod like WD Nomad Rugged case that offers great protection. Once fitted into the Nomad, this passport drives stays in the sealed protective case with only the USB3 port accessible behind a rubber flap - and given the light plastic feel of this Passports drive case the extra protection of the Nomad is reassuring, with the only negatives being that the Nomad pod hides the drive LEDs and has no where to store the short 40cm USB3 cable. Alternatively this drive also fits the less ruggedised AmazonBasics Hard Black Carrying Case perfectly, and that usefully has space for storing the USB3 cable. This Passport drive is fully powered by the single port USB3 cable (no Y split cable required), and the huge 2Tb storage space makes the drive great value at around 5p per Gb (assuming a typical street price of £110), putting this drive on PC Pro's A list. It comes with a lightweight felt bag for travel. Technically you can also attach this drive to USB1 but with a 50x slower transfer speed the drive is unusable (a 12 min USB2 file transfer takes 6 hours via USB1 if it finishes at all). You can fit a Belkin or Startech USB3 PCIe/PCI card to upgrade transfer speeds with an older desktop PC if necessary. Read more ›
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45 of 52 people found the following review helpful
3.0 out of 5 stars Tiny 17 Oct 2013
Colour Name:Black| Size Name:2TB|Vine Customer Review of Free Product (What's this?)
The first thing I noticed about this drive is how small it is - about the same size as similar external 1TB drives of last year.

It is also very quiet.


It runs quite hot, hotter than similar 1TB drives I have.

The supplied USB cable is far too short - If you have a tower case on the floor with only rear USB sockets this cable just isn't going to do it for you.

There is no power cable - this is host powered. This is good but your usb set up may not supply enough power to keep this drive going. On the first use I transferred 1 TB of data to it and twice it unilaterally disconnected itself from my PC and reconnected resulting in me having to restart the transfer process. This may be caused by a lack of power or it may just be a reliability issue.

Speed wise I have had some fast peaks - up to 160MB/s but often it will average only 45 - 60MB/s.

The supplied software is, as with most external hard drives, best avoided.

Overall it is a compact useful storeage device
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24 of 29 people found the following review helpful
5.0 out of 5 stars Another great drive from WD 5 July 2013
By Amazon Customer TOP 1000 REVIEWER VINE VOICE
Colour Name:Black| Size Name:1TB|Vine Customer Review of Free Product (What's this?)
I'm a very long time fan of Western Digital drives, all my backups and storage pools reside on one of their products or another. Not everyone likes the passport design but I find them visually appealing and chunky in a way that reassures of their quality. I already own 0.350Tb & 2Tb passport drives as well as various myBook drives too and I've always found them reliable and long lasting. From my, admittedly, short ownership period of this one, I see no reason to doubt its build quality and eventual longevity. Beyond the drive and storage it comes with a USB 3.0 cable and a nice storage pouch which is good for when out and about, personally I prefer a more rigid shell pouch but this should do for most usages.

I use my passport drives as my portable backup and bulk storage for media and various virtual machines. I've not had it long enough to make a definitive opinion of its performance, the USB3.0 connectors make a big difference of course but it is definitely a lot faster than the older drives I have with stable transfer of very large files done in about quarter of the time I'd expected (or faster). The performance is also good enough for me to run virtual machines straight off the drive rather than having to copy them back to the local drive.

Hard to say more really, it's a good looking, has vast capacity and is top notch piece of kit.

Note: the back-up software and advanced drivers, if you are using them, are not on a separate CD/DVD, they're on the drive itself, a useful point to note just in case you spend 20 minutes searching the place looking for it in vain like I did. To be honest I don't use the bundled software, personally I don't like it and think it's a poor solution, but the drive works fine without installing any of this.
Read more ›
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Most Recent Customer Reviews
5.0 out of 5 stars Great Product
This is a fantastic portable drive. I bought this as it is for storing a large amount of data (films)
Published 5 hours ago by B E Baines
5.0 out of 5 stars Perfect for backup data
I have used Seagate and WD. I was confused with getting one new USB HDD. The new launched product of WD is the best possible alternative. Read more
Published 1 day ago by Hardik Upadhyay
5.0 out of 5 stars Compact and reliable
I would recommend this product to anyone who needs a fast, reliable back up media. I now own three My Passport HDDs , two 1TB and this 2 TB drive. Read more
Published 2 days ago by davidwil
5.0 out of 5 stars excellent hard drive.
excellent hard drive great size ultra fast i could not fault this drive in any way whatsoever you won't be disappointed does exactly what is says on the tin.
Published 2 days ago by warren bradley
1.0 out of 5 stars Beware. Problem connecting to windows 7
This is common problem. It shows it in devices but nothing else. I have another 500gb WD drive which works fine so it not a pc issue. Sent it back.
Published 2 days ago by Matt Jacobs
5.0 out of 5 stars ALWAYS RELIABLE
I have three of these wonderful devises. If you are looking for portable drive, look no further, the best you can buy.
Published 3 days ago by FAIRYFAN
5.0 out of 5 stars Very good piece of kit
Extraordinary that such capacity is now available in such a neat little package. Use it on Mac with no problem after formatting the drive.
Published 3 days ago by Amazon Customer
4.0 out of 5 stars Ideal for laptop backup
I find the compact size & simple connection (without the need for additional power source) suits my personal needs & application.
Published 4 days ago by Ken Bryce
5.0 out of 5 stars Great
I have not been able to use the product to much yet, but so far so good. Exactly what I needed/wanted!
Published 4 days ago by Amazon Customer
5.0 out of 5 stars The best drive bar none
The best drive bar none.
If it has a Toshiba drive inside, DONT BUY.
These Western Digital drives are without doubt the best portable drives on the market.
Published 4 days ago by Gaia Live
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