- Paperback: 464 pages
- Publisher: HarperCollins; (Reissue) edition (13 Jun 1994)
- Language English
- ISBN-10: 0006370624
- ISBN-13: 978-0006370628
- Product Dimensions: 19.3 x 12.4 x 3.3 cm
- Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
- Amazon Bestsellers Rank: 189,775 in Books (See Top 100 in Books)
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More About the Author
Product Description
Product Description
In this sequel to "In Search of Excellence", the authors divulge the three secrets of long-term business excellence: superior customer or client service, constant innovation, and full use of the abilities of every company employee. But the one element linking these three together is leadership, and the heart and soul of the whole concept is Management by Wandering About (MBWA).
From the Back Cover
'A PASSION FOR EXCELLENCE' -
THE LEADERSHIP DIFFERENCE
In this internationally best-selling sequel to the classic business book 'In Search For Excellence', Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence.
The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success.
Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.
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Most Helpful Customer Reviews
5 of 5 people found the following review helpful:
5.0 out of 5 stars
The best business book I ever read!,
By A Customer
This review is from: Passion for Excellence (Paperback)
It's some years now since I first read this follow up to In Search of Excellence. This book tells you how to make business work for YOU. Quality, Service, People Skills. It's all there in down to earth terms that can change your business and your life - no matter what your position in the business may be. My copy is now a dog-eared old friend. I will never stop referring to it.
Share your thoughts with other customers: Create your own review
Most Helpful Customer Reviews on Amazon.com (beta) Amazon.com:
4.9 out of 5 stars (7 customer reviews) 29 of 36 people found the following review helpful:
5.0 out of 5 stars
SUPERB CASE HISTORIES OF WHAT PRACTICAL PASSION CAN DO,
By A Customer - Published on Amazon.com
This review is from: A Passion for Excellence: The Leadership Difference (Paperback)
Many people have written that they like Tom Peters, but do not think that he has much to say that is new or different. Others criticize Peters for being changeable in his views. What these people miss is that Tom Peters is passionate about using passion for customers, employees, and everyone else to create great results for all of us. By awakening our passion, we will do more, we will try more, and we will succeed more often. In many ways, this book is much more important than IN SEARCH OF EXCELLENCE. A PASSION FOR EXCELLENCE clearly shows that passionate leadership about the right things sets a good example and the right tone for the organization. This book is helpful in that each section is meant to be read as a stand-alone, so you can go to the places that you did not feel very passionate about when you read IN SEARCH OF EXCELLENCE and get some good reinforcement about the value of passion in that area. A good companion piece if you need more passion and self-direction is Tony Robbins' AWAKEN THE GIANT WITHIN.
5 of 5 people found the following review helpful:
4.0 out of 5 stars
A Great Read,
By Elijah Chingosho "Dr Elijah Chingosho" - Published on Amazon.com
This review is from: A Passion for Excellence: The Leadership Difference (Paperback)
Having read and enjoyed "In Search for Excellence", I decided to also read "A Passion for Excellence". This book proposes that it is unnecessary to go through the traditional data-based doctrine of management. Instead the book advocates championing an innovative, customer and people oriented spirit. The authors give hundreds of actual, real-world examples, focusing on the key areas of competence that add up to excellence, offering scores of anecdotes and practical insights to help all business people on their road to leadership, success, and more importantly, excellence.The book provides imaginative management practices and techniques that should help organization stay competitive and profitable. It is instructive and inspirational with useful reminders to managers. It is an important handbook to a brave, new way to manage people and companies. A Passion for Excellence examines some of the most successful organizations and offers a thoughtful analysis of what makes them distinctive. Readers should benefit from gaining an insight about the critical elements of success namely constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. 2 of 2 people found the following review helpful:
5.0 out of 5 stars
Excellent! Easy and straightforward.,
By Anamaria Pelegrini - Published on Amazon.com
This review is from: A Passion for Excellence: The Leadership Difference (Paperback)
It's a book to keep for future reference. I've used it many times with colleagues and subordinates. Its examples are fantastic, it's written in a direct and easy way. All managers should read it to grasp hints on how to manage people and achieve the aimed results. Worth every penny spent on it. I've also read 'Thriving on Chaos' from the same author. Some chapters overlap, but it is an even deeper book on the subject matter. 'A Passion for Excellence' is written in a passionate way. You'll never forget it while working in management.
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