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PEOPLE STYLES AT WORK: Making Bad Relationships Good and Good Relationships Better [Paperback]

4.0 out of 5 stars  See all reviews (1 customer review)

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People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better 4.5 out of 5 stars (2)
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Book Description

1 May 1996
This text asserts that it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally. It presents a behavioural science model for understanding four different "people styles", and explains how readers can: identify their own style and how they appear to others; relate effectively - no matter how others react to them; create common ground with different people while retaining their own individuality; and evaluate other people's "people styles" and discover how to "flex" their style to match.

Product details

  • Paperback: 176 pages
  • Publisher: Amacom (1 May 1996)
  • Language: English
  • ISBN-10: 0814477232
  • ISBN-13: 978-0814477236
  • Product Dimensions: 20.9 x 14.9 x 1.3 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 409,648 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

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Product Description


"We love it! Extremely well done and as useful as they get." --" Soundview Executive Book Summaries"

About the Author

ROBERT BOLTON, Ph.D. and DOROTHY GROVER BOLTON (Cazenovia, NY) are co-founders of Ridge Associates, specializing in skills training, organizational consulting, and one-on-one coaching and counseling for executives and fast-track managers. They also wrote Social Style, Management Style (AMACOM).

Inside This Book (Learn More)
First Sentence
As long as you live, you'll have at least some unwelcome and unproductive friction with others. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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4.0 out of 5 stars Easy to read 29 Oct 2012
Having worked with Merrill and Reid profiling for a number of years this book was a great supporting tool. It is easy to read and use.
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Most Helpful Customer Reviews on (beta) 4.6 out of 5 stars  16 reviews
18 of 18 people found the following review helpful
4.0 out of 5 stars Must read for every one... 8 July 2005
By Rai Chowdhary - Published on
Of the several books I have studied on similar topics, this was one of the easiest to read through and apply. Although the title says People Styles at Work, it is equally applicable in personal life as well. The focus on studying behavior and inferring "style" from the same is much easier accomplished than trying to figure out the "temprament style" based on Myers Briggs.

The two dimensions of Assertiveness and Responsiveness, and the concept of above / below the middle for each of these dimensions gives 4 quadrants; one for each of the styles. This makes it convenient to understand the 4 styles, and also the shades within the styles.

I have benefited tremendously - if you are new to this topic it will serve you well to take notes as you read; create a cheat sheet of the characteristics for each style. Then for some time carry the cheat sheet with you, and refer to it often as you observe people's behaviors. Over a period of time, you will pickup the nuances of how to recognize the styles, and succeed in your interactions with others - despite them, and despite yourself... Enjoy!
16 of 16 people found the following review helpful
5.0 out of 5 stars Could save your sanity, and maybe your job! 12 Nov 2003
By A Customer - Published on
Format:Paperback|Verified Purchase
Highly recommended. Several years ago, I had a clash of personal styles between my boss and me. I thought she talked like a kindergarten teacher, and she felt that I came on like a steamroller. She was familiar with the methods discussed in this book, although she learned them during a seminar at a former employer. This book helped turn a bad working relationship into an excellent working relationship, and may have saved my job. I learned to "flex" to my boss's style (and to her credit, she flexed somewhat to mine). I reread the book from time to time and try to practice what I've learned. I highly recommend the book to anyone who is running into "people problems" on the job or elsewhere.
14 of 14 people found the following review helpful
5.0 out of 5 stars A method that really makes a difference in the workplace! 15 Jan 2003
By FX - Published on
One the best book and method on the subject I have read so far, and I have read quite a few. There are 4 main Communication Styles, and the best thing is that only observable behaviors are used to categorize people in one style or another. No messing around with people's phsyche, and finally a very simple method to effectively relate to other people in the workplace.
I am using Communication Styles with all my direct reports, during meetings, etc. It allows me to convey clearly my messages, and at the same time overcome communication styles differences. This simple method does makes a difference in my daily work not only as a manager but also in communicating with my peers.
This book is a must have in your management library at home.
10 of 10 people found the following review helpful
5.0 out of 5 stars Incredibly Useful Little Book 4 Jun 2002
By Jamie Nettles - Published on
Format:Paperback|Verified Purchase
This book provides vital information for my day-to-day work and does indeed improve relationships greatly. Situations that before seemed incomprehensible now make sense and difficult situations have become defused. I have heard similar comments from other highly successful individuals that I know. While assigning someone to one of the four people style quadrants does not provide a complete picture of an individual, as the authors would be the first to admit, people styles do provide a convenient and useful starting point for understanding your own and others behavior. The book also contains much practical advice for improving relationships and your own effectiveness within the context of the people style theory. In other words, people style theory works and People Styles at Work is a great little book.
13 of 14 people found the following review helpful
4.0 out of 5 stars A good "reference" book 4 Feb 2000
By A Customer - Published on
This is a "reference" type of book. Will be very useful if it is available when you need it. The content is good and pretty concise, providing ways to understand people's types and to use the understading to improve working relationships. However, it is not very deep. Therefore, it may not give much helps for personal relationship. (However, this is "warned" by the title)
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