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Oxford Handbook of Commercial Correspondence, New Edition: Handbook (Elt) Paperback – 28 Aug 2003

1 out of 5 stars 1 customer review

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Product details

  • Paperback: 304 pages
  • Publisher: OUP Oxford; Initial teaching alphabet edition edition (28 Aug. 2003)
  • Language: English
  • ISBN-10: 0194572137
  • ISBN-13: 978-0194572132
  • Product Dimensions: 21.5 x 1.5 x 28 cm
  • Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 658,311 in Books (See Top 100 in Books)

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Format: Paperback Verified Purchase
I am not satisfied. The book was defect. It had more than 10 missing pages and some were in the wrong order too. I have been complaining to the seller and asked for a refund or a new book, but got no answer.
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Most Helpful Customer Reviews on (beta) HASH(0x92b5875c) out of 5 stars 1 review
HASH(0x92fd5438) out of 5 stars I actually like it a lot 25 Mar. 2015
By Terry Clayton - Published on
Format: Paperback
I actually like it a lot. I've had a copy for years and used it frequently in my past life as an English teacher. What I especially like is that Ashley not only show how but explains why. For example, in "refusing an order", Ashley advises that, "Whatever the reason [for turning down the order} you must be polite: the words 'reject' and 'refuse' have a negative tone to them, therefore it is better to use 'decline'' or 'turn down' instead.

It's a simple point but so many 'how to' handbooks are good only for the cut-and-paste school of writing. If you are in business, even if your native tongue is English, you should have a copy of this on your bookshelf.
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