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Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit Hardcover – 1 Oct 2011

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Product details

  • Hardcover: 256 pages
  • Publisher: McGraw-Hill Professional (1 Oct. 2011)
  • Language: English
  • ISBN-10: 0071772456
  • ISBN-13: 978-0071772457
  • Product Dimensions: 15.7 x 2.5 x 23.4 cm
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 898,783 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

About the Author

Brad Hams is the founder and CEO of Ownership Thinking, an international consulting and training firm that has helped more than 1,000 companies engage all of their employees in the success of the business and replace cultures of entitlement with cultures of earning. Hams also spreads his message by speaking to more than 50 domestic and international audiences a year. He lives in Lakewood, CO.

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Most Helpful Customer Reviews

Format: Hardcover
Whether your experience bears this out or not, consultant Brad Hams believes that a sense of entitlement has swept across America, ruining the nation's values and workers. He's retaliating with a plan to win back the hearts of employees who now care more about their paychecks than their employers. Hams wants to replace what he sees as a sense of entitlement with a sense of ownership by getting workers emotionally involved in their companies' financial results. While his suggestions verge on the simplistic and some might backfire on you, arcing as they do from paternalistic to even patronizing, Hams does offer ideas for motivating employees to change their attitudes from me-first to company-first. getAbstract suggests Hams's training concepts to executives who want to teach staffers to focus on the fiscal health of their employers.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 44 reviews
6 of 6 people found the following review helpful
Real Results 27 Oct. 2011
By Second City Book Reviews - Published on Amazon.com
Format: Hardcover
Ownership Thinking is a breath of fresh air--a way to manage and grow your business that is good for owners, but not at the expense of employees. Far too often, employees get stuck in a rut known as entitlement (meaning they feel they should be able to collect a paycheck for showing up, regardless of performance). If you own a business or manage employees, chances are you've experienced this. This type of behavior is bad for the business, bad for the individuals that work there, and bad for the economy. Brad Hams shows organizations how to implement a program that turns employees from paycheck-collecting drones to engaged and active participants. As a result, employees are more fulfilled and returns improve. Simply put, Ownership Thinking shows employers how to get employees to think--and act--like owners. The book is a step-by-step guide to implementing ownership thinking including ensuring employees understand the financials and how they impact them, and providing bonus plans that pay for themselves. Hams skips the theory, and shows readers how to put his proven program to work, one he has implemented in hundreds of organizations (large and small).
5 of 5 people found the following review helpful
Must read for any business owner, manager or employee 31 Oct. 2011
By Steve Goldman - Published on Amazon.com
Format: Hardcover
How do you get more engagement from your employees? How do you contribute more to the success of your company? As the CEO of a 100 person company, we had great intentions for getting everyone engaged, rewarded and aligned on common profitability goals. Intentions only got us part of the way though. Ownership Thinking outlines the processes and tools needed to create lasting and meaningful changes to culture, financial success and overall company growth. We now have every new hire read this book so they fully understand our culture and the way we operate. Highly recommended read.
3 of 3 people found the following review helpful
A Rare 5 star 6 Feb. 2012
By Jim Estill - Published on Amazon.com
Format: Hardcover
I rarely give a 5 star rating to a book but this is one I will share with friends.

Hams book is filled with practical advice on how to create good culture in a business.

The book was dedicated to Ayn Rand (of Atlas Shrugged fame). Atlas Shrugged is a must read for any entrepreneur. Dedicating it to Rand does indicate the leanings of the author.

Ownership Thinking started with Hams personal story which hooked me even before getting into the book. Hams is a constant learner like me.

One comment he makes is "share the insomnia" which I thought was good. Basically, get others in the company to care as much as you do.

Summarizing some of the key points:

Great companies have the right:

Incentives (that become self funding)

Education (train people well)

Measures (measure what counts)

People (in the end, success is all about the people)

Great Companies:


Have Fun

Have High expectations

There are good chapters with practical ideas and things to implement like Rapid Improvement Plans (RIPs he calls them) and Huddles.

The job of any entrepreneur is to choose and create the right culture. As a company grows I always say "coach on culture but let your people make decisions".
2 of 2 people found the following review helpful
A great tool for small businesses 19 Sept. 2013
By Shelly W. - Published on Amazon.com
Format: Hardcover Verified Purchase
We are implementing the techniques described in this book for the benefit of our employees and our business overall (which ultimately benefits the employees again!). Everyone was required to read it and we had chapter discussions every 2 chapters. Without exception, each of our employees learned a lot about the inside structure required to keep a business profitable, and thus open. And they have a new interest in curbing waste and increasing efficiency. They have already experienced some remunerative benefit after just 6 months! And the author, Brad Hams, is keenly interested in helping businesses who embrace this concept. Talk about getting your money's worth!
2 of 2 people found the following review helpful
Amazing insight and useful process that works! 29 Mar. 2012
By Mr Galt - Published on Amazon.com
Format: Hardcover
The whole idea of ending bad entitlement and misplaced altruism is the catalyst that will get the "American Dream" -the greatness of our Country's foundation- back on the right track if enough people would listen to wisdom such as is presented in this masterpiece by Mr Hams. Thank you Brad!
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