The Black Book of Outsourcing: How to Manage the Changes, Challenges and Opportunities by Douglas Brown |
Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives by Greaver |
Smarter Outsourcing: An Executive Guide to Managing Successful Relationships by Mr Jean-Louis Bravard |
The Outsourcing Revolution: Why it Makes Sense and How to Do it Right by Michael F. Corbett |
by Elizabeth Sparrow
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"a comprehensive, 'user-friendly' nicely organised reference and guide which is confidently recommended reading."
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“provides a strategy that any manager can implement.”
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“a hands-on and applied approach to exploring the intricacies of commencing, managing, renewing and/or terminating outsourcing engagements.”
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“helps the reader understand each stage of the outsourcing process, improves and strengthens the process once it has been implemented and gives important details needed to ensure success.”
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“provides detailed insight into the processes, issues, pitfalls and successes for any type of outsourcing activity. the detail and advice given in the core of the book are first class; the authors do not assume any prior knowledge of the subject matter and they provide a valuable set of customer outsourcing methodology activities”
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