- Hardcover: 520 pages
- Publisher: MIT Center for Advanced Engineering Study (Sep 1986)
- Language English
- ISBN-10: 0911379010
- ISBN-13: 978-0911379013
- Product Dimensions: 21.3 x 15.2 x 3.8 cm
- Average Customer Review: 4.4 out of 5 stars See all reviews (9 customer reviews)
- Amazon Bestsellers Rank: 107,917 in Books (See Top 100 in Books)
- See Complete Table of Contents
Out of the Crisis
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More About the Author
Product Description
Product Description
According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1986, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.
Book Description
This book analyses quality control and productivity in all aspects of industry. Dr Deming provides a full account into improving quality, productivity and competitive position while seeing how the key role of management plays a part. The emphasis of the book is a better understanding of the causes and resolving them in the industry business.
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Customer Reviews
Most Helpful Customer Reviews
32 of 33 people found the following review helpful
Format:Paperback
Although it is many years since I first read "Out of the Crisis" and I have read management books voraciously, it remains for me the one which 'hits the button' most accurately. In a way it is an easy read, and in a way it is not. Dr Deming's approach is characterised by a combination of an unusual degree of rigour for a management book with an unusual degree of humanity. It is precisely this combination which makes it so uniquely valuable. Although many of the principles he puts forward are now accepted almost universally, the way they are put into practice is often lamentable and a re-reading of his penetrating work remains important. Other principles are still regarded as counter-intuitive. It is these which I find the most illuminating. The most useful role of this book is that it should provoke thought and study. So much popular management literature seems to advocate a quick simplistic 'fix'. Dr Deming specifically encourages us to study profoundly. Management simply IS difficult, which is why great managers are so rare. Dr Deming will not lead you astray.
5 of 5 people found the following review helpful
Format:Hardcover
Edwards Deming's powerful book Out of the Crisis outlines a way to improve American manufacturing by encouraging management to plan for the future and foresee problems to eliminate waste of manpower, of materials and of machine time. Quality must be designed in.
Timeless ideas permeate this book. One of the major themes in the book is that quality must be built in at the design phase. I have seen numbers as high as 80% of the cost is driven in during the design phase.
Deming's 14 points and other ideas have permeated and morphed into many companies in the United States. Lean manufacturing, six-sigma, robust design and more can trace their roots to the work of Edwards Deming.
This book is extremely valuable to understand the historical roots of quality and lean thinking. It is equally valuable as a guide for any design and manufacturing company looking to improve in today's competitive world.
The Re-Discovery of Common Sense: A Guide To: The Lost Art of Critical Thinking
Timeless ideas permeate this book. One of the major themes in the book is that quality must be built in at the design phase. I have seen numbers as high as 80% of the cost is driven in during the design phase.
Deming's 14 points and other ideas have permeated and morphed into many companies in the United States. Lean manufacturing, six-sigma, robust design and more can trace their roots to the work of Edwards Deming.
This book is extremely valuable to understand the historical roots of quality and lean thinking. It is equally valuable as a guide for any design and manufacturing company looking to improve in today's competitive world.
The Re-Discovery of Common Sense: A Guide To: The Lost Art of Critical Thinking
5 of 5 people found the following review helpful
Format:Paperback
If you want to read how to turn round a company's fortunes through improving the processes within it, then read this.
Written way back when, but still as true as ever. Gets a bit heavy with statistics at the end, but worth sticking with.
Written way back when, but still as true as ever. Gets a bit heavy with statistics at the end, but worth sticking with.
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Most Recent Customer Reviews
No Crisis Here
This product was in excellent condition and arrived on time.
Superb value for money and an excellent read very very highly recommended
Superb value for money and an excellent read very very highly recommended
Published 5 months ago by janski
Looking back at a classic text
I thought I should take the time to read this now classic text on quality, since I have been working in the field so long. Read more
Published 8 months ago by S. Kingsley
A surprisingly subversive book
All statisticians are revolutionaries. They believe that they can change the world, if they can just provide conclusive evidence that their proposed change would be beneficial. Read more
Published 9 months ago by mcdowella
Doing the right thing
I loved this book. At last a managment book that actually makes sense.
What's best is the focus on how management creates the system that creates the performance, hence no... Read more
What's best is the focus on how management creates the system that creates the performance, hence no... Read more
Published on 19 July 2009 by stuart p corrigan
A disappointing book, now dated.
A thorough view of Deming's prescription for American industry in the 1980s. There are many examples simply explained which is good. Read more
Published on 28 Jun 2001 by peter25929
A good quality management book
You must have got this book if you are a quality manager, if you are implementing ISO 9000 too. W. E. Read more
Published on 23 Oct 2000
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