Out of the Crisis
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"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.previously published by MIT-CAES
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Most Helpful Customer Reviews
30 of 31 people found the following review helpful:
5.0 out of 5 stars
A management winner,
By observer100 (UK) - See all my reviews
This review is from: Out of the Crisis (Paperback)
Although it is many years since I first read "Out of the Crisis" and I have read management books voraciously, it remains for me the one which 'hits the button' most accurately. In a way it is an easy read, and in a way it is not. Dr Deming's approach is characterised by a combination of an unusual degree of rigour for a management book with an unusual degree of humanity. It is precisely this combination which makes it so uniquely valuable. Although many of the principles he puts forward are now accepted almost universally, the way they are put into practice is often lamentable and a re-reading of his penetrating work remains important. Other principles are still regarded as counter-intuitive. It is these which I find the most illuminating. The most useful role of this book is that it should provoke thought and study. So much popular management literature seems to advocate a quick simplistic 'fix'. Dr Deming specifically encourages us to study profoundly. Management simply IS difficult, which is why great managers are so rare. Dr Deming will not lead you astray.
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Simply the Best!,
By
This review is from: Out of the Crisis (Hardcover)
Edwards Deming's powerful book Out of the Crisis outlines a way to improve American manufacturing by encouraging management to plan for the future and foresee problems to eliminate waste of manpower, of materials and of machine time. Quality must be designed in.
Timeless ideas permeate this book. One of the major themes in the book is that quality must be built in at the design phase. I have seen numbers as high as 80% of the cost is driven in during the design phase. Deming's 14 points and other ideas have permeated and morphed into many companies in the United States. Lean manufacturing, six-sigma, robust design and more can trace their roots to the work of Edwards Deming. This book is extremely valuable to understand the historical roots of quality and lean thinking. It is equally valuable as a guide for any design and manufacturing company looking to improve in today's competitive world. The Re-Discovery of Common Sense: A Guide To: The Lost Art of Critical Thinking
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Makes you want to build quality, thorough and enlightening,
By cheekybadger@hotmail.com (Le Mans, France) - See all my reviews
This review is from: Out of the Crisis (Paperback)
If you want to read how to turn round a company's fortunes through improving the processes within it, then read this.Written way back when, but still as true as ever. Gets a bit heavy with statistics at the end, but worth sticking with.
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