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Organization Development: A Jossey-Bass Reader (The Jossey-Bass Business and Management Reader Series) [Paperback]

Edgar H. Schein , Joan V. Gallos
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Table of Contents

Foreword: Observations on the State of Organization Development ( Edgar H. Schein ). Introduction ( Joan V. Gallos ). About the Editor. Part One: The OD Field: Setting the Context, Understanding the Legacy. Editor’s Interlude. Historical Roots. 1 What Is Organization Development? ( Richard Beckhard ). 2 Where Did OD Come From? ( W.Warner Burke ). Evolution of the Field 3 Revolutions in OD: The New and the New, New Things ( Philip H.Mirvis ). Theory Versus Practice 4 Theories and Practices of Organizational Development ( John R. Austin and Jean M. Bartunek ). Part Two: The OD Core: Understanding and Managing Planned Change. Editor’s Interlude . Understanding Planned Change. 5 Kurt Lewin and the Planned Approach to Change: A Reappraisal ( Bernard Burnes ). Intervention Theory. 6 Effective Intervention Activity ( Chris Argyris ). Action Technologies 7 Action Research: Rethinking Lewin ( Linda Dickens and Karen Watkins ). 8 Action Learning and Action Science: Are They Different? ( Joseph A. Raelin ). Appreciative Inquiry. 9 Toward a Theory of Positive Organizational Change ( David L. Cooperrider and Leslie E. Sekerka ). Models of Change. 10 Leading Change:Why Transformation Efforts Fail ( John P. Kotter ). 11 The Congruence Model of Change ( David A. Nadler ). Part Three: The OD Process: Diagnosis, Intervention, and Levels of Engagement. Editor’s Interlude . Individual. 12 Teaching Smart People How to Learn ( Chris Argyris ). Small Group. 13 Facilitative Process Interventions: Task Processes in Groups ( Edgar H. Schein ). Large Group. 14 Large Group Interventions and Dynamics ( Barbara Bunker and Billie Alban ). Intergroup. 15 Understanding the Power of Position: A Diagnostic Model ( Michael J. Sales ). Organization. 16 Reframing Complexity: A Four–Dimensional Approach to Organizational Diagnosis, Development, and Change ( Joan V. Gallos ). Part Four:OD Consulting: Leading Change from the Outside. Editor’s Interlude . Consulting Process. 17 Masterful Consulting ( Keith Merron ). Consulting Phases and Tasks. 18 Flawless Consulting ( Peter Block ). Contracting. 19 The Organization Development Contract ( Marvin Weisbord ). Facilitation. 20 The Facilitator and Other Facilitative Roles ( Roger Schwarz ). Coaching. 21 The Right Coach ( Howard Morgan, Phil Harkins,Marshall Goldsmith ). Part Five:OD Leadership: Fostering Change from the Inside. Editor’s Interlude. Understanding Options and Challenges. 22 Reframing Change: Training, Realigning, Negotiating, Grieving, and Moving On ( Lee G. Bolman and Terrence E. Deal ). Leading as the Internal Consultant. 23 What Constitutes an Effective Internal Consultant? ( Alan Weiss ). Leading as the Boss. 24 Reversing the Lens: Dealing with Different Styles When You Are the Boss ( Gene Boccialetti ). Leading the Boss. 25 Relations with Superiors: The Challenge of “Managing” a Boss ( John Kotter ). Building Support. 26 Enlist Others ( James Kouzes and Barry Posner ). Part Six: OD Focus: Organizational Intervention Targets. Editor’s Interlude. Strategy. 27 Business Strategy: Creating the Winning Formula ( Edward E. Lawler ). Organizational Design. 28 Matching Strategy and Structure ( Jay Galbraith ). Structure of Work. 29 Designing Work: Structure and Process for Learning and Self–Control ( Marvin Weisbord ). Workspace Design. 30 Making It Happen: Turning Workplace Vision into Reality ( Franklin Becker and Fritz Steele ). Culture. 31 So How Can You Assess Your Corporate Culture? ( Edgar H. Schein ). Workforce Development. 32 What Makes People Effective? ( Edward E. Lawler ). Team Development. 33 What Makes a Team Effective or Ineffective? ( Glenn M. Parker ). Leadership Development. 34 Developing the Individual Leader ( Jay Conger and Beth Benjamin ). Part Seven: OD Purpose and Possibilities: Seeing the Forest for the Trees. Editor’s Interlude. Fostering Mission and Commitment. 35 Creating a Community of Leaders ( Phillip H.Mirvis and Louis “Tex” Gunning ). Integrating Systems. 36 Designing High–Performance Work Systems: Organizing People,Work, Technology, and Information ( David A. Nadler and Marc S. Gerstein ). Utilizing Diversity. 37 Diversity as Strategy ( David A. Thomas ). Creating Learning Organizations. 38 The Leader’s New Work: Building Learning Organizations ( Peter M. Senge ). Creating Humane Organizations. 39 Compassion in Organizational Life ( Jason M. Kanov, Sally Maitlis,Monica C.Worline, Jane E. Dutton, Peter J. Frost, Jacoba M. Lilius ). Fostering Growth and Development. 40 Generating Simultaneous Personal, Team, and Organization Development ( William R. Torbert ). Part Eight: OD and the Future: Embracing Change and New Directions. Editor’s Interlude. CHANGES IN THE FIELD. Practitioner Perspective. 41 Emerging Directions: Is There a New OD? ( Robert J.Marshak ). Scholarly Perspective. 42 The Future of OD? ( David L. Bradford and W.Warner Burke ). CHANGES IN THE EXTERNAL ENVIRONMENT. The Digital Revolution. 43 From Cells to Communities: Deconstructing and Reconstructing the Organization ( Rosabeth Moss Kanter ). Globalization. 44 Actions for Global Learners, Launchers, and Leaders ( Ron Ashkenas, Dave Ulrich, Todd Jick, Steve Kerr ). Knowledge Management. 45 Knowledge–Worker Productivity: The Biggest Challenge ( Peter F. Drucker ). Sustainability and the Environment. 46 Beyond Greening: Strategies for a Sustainable World ( Stuart L. Hart ). Organizational Values. 47 The Healthy Organization ( Richard Beckhard ). References. Name Index. Subject Index.

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