This product is awful. I did't buy it from amazon, i bought it from an orange shop in Bath but after about a month of having it, it began to freeze. I could still receive messages but could do nothing about it apart from pressing the main menu button. I went into the shop and complained and orange were very good, the replacement arriving the very next day. I've had this new phone since Monday and it's now Friday and has frozen again. Taking out the battery doesn't make a difference and i have simply come to the conclusion that i need a new type of phone. I'm going back to the reliable samsung. DON'T BUY.