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Operations Management - The Art & Science of Making Things Happen Paperback – 27 Nov 2012

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Product details

  • Paperback: 344 pages
  • Publisher: Ecademy Press Limited (27 Nov. 2012)
  • Language: English
  • ISBN-10: 1908746637
  • ISBN-13: 978-1908746634
  • Product Dimensions: 15.2 x 2 x 22.9 cm
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Bestsellers Rank: 757,834 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

If you're having to manage and lead in the tough conditions that dominate everywhere today, you need James Cooke's guidance. He's crammed more than three decades of coal-face experience into a book that is destined to become a touchstone for anyone who wants to succeed in business, public service or life in general. -- Patrick Mercer OBE, Member of Parliament for Newark Clear, concise and informative, each chapter comes alive with examples, stories and case studies. You can read it from cover to cover or jump in at any point for pearls of wisdom that will help you take your life and business to the next level of success. -- Bev James, Best Selling Author of Do it or Ditch it! CEO of The Coaching Academy Essential reading if your personal and professional goal is long term effectiveness and high performance as an Operations Manager. -- Andrew Priestley, Business Coach & Ecademy advisor Leadership and management starts with the 'self' and Cooke has rightly brought this in to context within the needs of the individual, the team and the task. He is more than an ex-police officer. He is a leader, a manager, a coach and businessman. He uses his experiences from his public and private life providing a well-balanced, informative and insightful book that captures the essence of operations management. This is a must have book for any aspiring or current leader. -- Lieutenant Colonel Stewart Hill, Professional Leadership Speaker and former Army Officer (severely injured in Afghanistan) This is a book full of wit, wisdom and professional clout. It's written by a former high ranking police officer who has been in the thick of it and knows what he is talking about. This is not another run of the mill management tome but a sharp and intensely, practical book. It is sprinkled with small learned gems that send out the right message to various audiences such as wearing a uniform cap when exiting a police vehicle at an incident. Some will miss the value of such tiny details of wisdom but they are the nuggets that mark James out as a consummate professional. He also throws in vivid funny scenes such as a drunk woman resisting arrest and leaving James having his keys caught up in her stockings. Every manager who reads this book will be a better manager for it. Switch off the television and get stuck into Operations Management. It's worth it. Highly recommended. -- Paul Marsden, Former Shadow Transport Minister and Member of Parliament for Shrewsbury

About the Author

James Cooke is an experienced Operations Manager having just completed a 33 year police career at Scotland Yard. He was latterly responsible for developing several pioneering programmes of work to counter the growing threat of gun and gang crime in London. He has now established a new business, Standing Start Solutions, which provides operations training and VIP Close Protection security services.

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2 of 2 people found the following review helpful By Jeremy Webb on 28 Nov. 2012
Format: Paperback
My bye line is taken from the subtitle to this book. Applicable to business, public sector or not for profit, this is a highly readable book full of clear thinking on how to go about making things happen wherever you are in your career, written by someone with wide experience and great understanding of his subject. Highly recommended!Operations Management: The Art & Science of Making Things Happen
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Format: Paperback
In the books 343 pages it equips you with information about how to be the best in whatever career path you choose to take. The author draws strongly on his police career for his anecdotes which makes it come alive.

What I like is not only the wealth of information and good practice but also how the book is laid out (so that you can find what you are looking for quickly and easily). It has been written to either read through or use for reference (to dip in and out of). However, it is interesting and an easy read and for this reason I would suggest reading from start to finish.

The book is packed with useful procedures to follow that make life easier in the long run for a manager. I like the fact that it is split into three bite-size sections; 1. `You as an individual Manager' - concentrating on how to develop yourself and stand out from the crowd; 2. `Making Things Happen and Work Successfully' - how to plan projects, what to consider and problem solving; 3. `Developing Your Team' - how to set up (or take over) a team/office and run the team/office to its full potential.

The author does not shy away from difficult subjects and how they can affect you. He gives personal case studies about different situations, including how they were dealt with (good and bad).

Although the title is Operations Management, I think this book could also be useful for students about to enter the work place, who want to set themselves apart from other applicants (what a great graduation present). What managers are looking for and why, would be very helpful when attending an interviews (whether for a new job or promotion).
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Format: Paperback
Why should you read this book?
1. This is an exciting , REAL LIFE EXPERIENCE collected as a result of 33 years of policing at Scotland Yard
2. I highly recommend this book to youngsters in general as an excellent guidance not only for police or military career-orientated persons. Drive and motivation, devotion and discipline, selfness and compassion lead to perfection and success in any profession.
3. Another core idea of this book is that it is never too late to improve and progress yourself
4. The most important - author shows you HOW to make things happen.
We are not always ready to look carefully inside ourselves, recognize our faults and analyze - what we do and who we are? We are scared to unveil our inner devils, fears or weaknesses, and even more - to tell people about them.
James Cooke shows you how not to be scared of yourself, how to discover your real abilities, realise your potential, how to be honest with yourself and plan your personal development.
Also author shows you HOW to achieve the balanced combination of your professional and personal skills on your way to get the best possible result.
If you are able to manage yourself you will be able to manage your team, to convince and motivate other people.
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Format: Paperback
Of the myriad books written upon the subject `Operations Management', this is a specific book that has assiduously portrayed the theories and how it is intertwined with practice. James has rendered the essence extremely well and his intricate capture of various London cases during his tenure at Scotland yard and its absolute relevance to OM is striking and distinctive. The book inescapably touches upon the fundamentals of OM, the human angle and development of people to form a coherent team and is an interesting read. The book has innumerable concepts, analogies, examples as well as references to various OM tools. The indulgence in specificities of meticulous planning and preparation would be aspects useful in an organizational as well as academic context. Noteworthy amongst others is the way James gets into a narrative of various cases, experiences and learning from his metropolitan policing days at London. There is an intensity and ardor in his writing and the book offers a piercing insight into OM.

Nandu Menon
Managing Director, Headstride Ltd
Leadership Coach, Sales Trainer, Speaker
London UK
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Format: Paperback
Honesty is the theme which runs throughout this superb study of how truly effective OM is only possible with a totally honest appraisal of self, of others and of situations without dodging some of the fundamental but often hugely challenging issues which actually exist. Using a wealth of refreshingly honest examples from his own experience both positive and negative, James Cooke explores in a fascinating way how an essential knowledge of aspects of OM theory can be honestly applied for the benefit of all the individuals involved and to improve the viability of teams and thus increase the likelihood of the ultimate success of operations. This work is of immense value not only to aspiring or even experienced but under-achieving managers but also to anyone from the point-of-view of honest life-management. If you doubt that a book on this subject can be both theoretical and hugely practical, with frequently a bullet-point approach to simplify complex issues and procedures, and yet be so interesting and absorbing and easy to read that it is hard to put it down - well, let me tell you that this book is exactly that -honestly!
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