Trade in Yours
For a 7.25 Gift Card
Trade in
Have one to sell? Sell yours here
Sorry, this item is not available in
Image not available for
Colour:
Image not available

 
Tell the Publisher!
Id like to read this book on Kindle

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Operations Management [Paperback]

Andrew Greasley
4.3 out of 5 stars  See all reviews (7 customer reviews)

Available from these sellers.


Formats

Amazon Price New from Used from
Paperback 50.99  
Paperback, 27 Feb 2009 --  
Trade In this Item for up to 7.25
Trade in Operations Management for an Amazon Gift Card of up to 7.25, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Learn more

Book Description

27 Feb 2009 0470997613 978-0470997611 2nd Edition
Operations management deals with the management of the creation of goods and the delivery of services to the customer. It plays an essential role in the success of any organization. In this book, Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.   Operations Management, Second Edition covers the main areas of operations strategy, the design of the operations system and the management of operations over time. Yet, its concise nature of the text means students are not overwhelmed by the amount of material presented. This new edition also features:  New content in such areas such as the quality gap model, enterprise systems and business process management. Expanded case studies, to include more global and European cases and longer cases at the end of each chapter. Greater clarity in chapter material organization. Worked Examples providing a step–by–step guide to the procedure to solve quantitative problems. Visual redesign in full colour. More support material for students and lecturers, including an interactive WileyPLUS course.   All lecturers can access supporting resources on the companion website at www.wiley.com/college/greasley  including an Instructor’s Manual with  suggested solutions for all case study questions and end of chapter exercises, a Test Bank and PowerPoint slides for each chapter. Students will find multiple–choice test quizzes, web–links and an online glossary.   Operations Management is essential reading for all students studying operations management, whether on undergraduate, postgraduate or continuing professional development courses.


Product details

  • Paperback: 584 pages
  • Publisher: John Wiley & Sons; 2nd Edition edition (27 Feb 2009)
  • Language: English
  • ISBN-10: 0470997613
  • ISBN-13: 978-0470997611
  • Product Dimensions: 3.3 x 18.3 x 23.8 cm
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Bestsellers Rank: 257,896 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

From the Back Cover

Operations management deals with the management of the creation of goods and the delivery of services to the customer. It plays an essential role in the success of any organization. In this book, Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.   Operations Management, Second Edition covers the main areas of operations strategy, the design of the operations system and the management of operations over time. Yet, its concise nature of the text means students are not overwhelmed by the amount of material presented. This new edition also features:  New content in such areas such as the quality gap model, enterprise systems and business process management. Expanded case studies, to include more global and European cases and longer cases at the end of each chapter. Greater clarity in chapter material organization. Worked Examples providing a step–by–step guide to the procedure to solve quantitative problems. Visual redesign in full colour. More support material for students and lecturers, including an interactive WileyPLUS course.   All lecturers can access supporting resources on the companion website at www.wileyeurope.com/college/greasley including an Instructor’s Manual with  suggested solutions for all case study questions and end of chapter exercises, a Test Bank and PowerPoint slides for each chapter. Students will find multiple–choice test quizzes, web–links and an online glossary.   Operations Management is essential reading for all students studying operations management, whether on undergraduate, postgraduate or continuing professional development courses.

About the Author

Andrew Greasley is a lecturer in the Operations and Information Management Group at Aston Business School. He lectures in Operations Management and is a member of the Technology and Operations Management research group at Aston. He is the author of Simulation Modelling for Business   published by Asgate Ltd and is co–author of business Information Systems: technology, development and Management for the E–Business published by Pearson Education Ltd. (0273655043) His research interest is in the area of simulation modeling. He has over fifteen years′ experience of building simulation models for industrial clients in the private and public sectors. He has taught modeling techniques for a number of years in Europe and Africa, including in the UK, France, Hungary, Malawi and Zimbabwe. He has over 50 publications, including papers in journals such as the International Journal of Operations and Production Management, Journal of the Operational research Society, Simulation, Technovation and Business Process Management Journal. He has undertaken a number of teaching and consultancy projects in the area of simulation in the UK, Europe and Africa.

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

What Other Items Do Customers Buy After Viewing This Item?


Customer Reviews

4.3 out of 5 stars
4.3 out of 5 stars
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars REVIEW OF OPERATIONS MANAGEMENT 5 April 2013
Format:Paperback|Verified Purchase
I chose this rating because the book was self explanatory and had relevant case studies to back up its explanations. Also it is relevant to my course of study which is financial management and covers major topics in operations management.
Comment | 
Was this review helpful to you?
1 of 1 people found the following review helpful
5.0 out of 5 stars Very helpful 4 Jan 2013
Format:Paperback|Verified Purchase
The contents of the topic is well explained in a coherent manner. Lots of illustrations and well written overall. Thank You.
Comment | 
Was this review helpful to you?
5.0 out of 5 stars Text book for degree 26 Dec 2013
Format:Paperback|Verified Purchase
This was our standard textbook and I fully utilised it and the back up on line support questions and testing area, cheaper to buy new than secondhand.
Comment | 
Was this review helpful to you?
4.0 out of 5 stars Well organised, easy to understand. 12 Sep 2013
By Apricot
Format:Paperback|Verified Purchase
Some chapters are longer than others so keep that in mind when assigning or attempting reading. Not the most exhaustive glossary or index, but the internet is a good supplement.
Comment | 
Was this review helpful to you?
Would you like to see more reviews about this item?
Was this review helpful?   Let us know

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 

Search Customer Discussions
Search all Amazon discussions
   


Look for similar items by category


Feedback