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As a risk management journalist, I read many articles and text on operational risk. Many are hard going; this book is not. The language is straightforward and avoids repetition of buzzwords, a pet grievance. More important is the clarity of thought, the distillation of two lifetimes of experience in operational risk management that underpins this work.
Lee Coppack, Risk Management Professional, March 2011
Developments such as the use of more highly automated technology, the growth of e-commerce, large-scale mergers and acquisitions, and increased outsourcing all suggest that operational risk exposures are substantial and growing.
As a result, there is increased emphasis on the importance of sound operational risk management at financial institutions, and greater prominence of operational risk in banks' internal assessment and allocation processes. The banking industry is currently undergoing a surge of innovation and development in these areas.
Should financial institutions be concerned with operational risks? If so, how should they be assessed and intelligently integrated with other risks? What best pratices have emerged for the measurement and management of operational risks? This book provides the first authoritative and up-to-date treatment of all these issues.
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