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HP CN684EE 364XL High Yield Original Ink Cartridge - Black

by HP
4.3 out of 5 stars 4,336 customer reviews
| 34 answered questions

RRP: £18.99
Price: £12.23 & FREE Delivery in the UK on orders over £20. Details
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138 new from £10.00
Black
XL
  • Product Description: HP 364XL - print cartridge
  • Consumable Type: Print cartridge
  • Printing Technology: Ink-jet
  • Printing Colour: Black
  • Cartridge Features: HP Vivera
  • Duty Cycle: Up to 550 pages
  • Included Qty: 1
  • Compatible with: Deskjet 35XX; Officejet 46XX; Photosmart 55XX, 55XX B111, 6520, 65XX B211, 7510 C311, 7520, B010, B109, B8550, C5324, C5370, C5373, C5388, C5393, C6324, C6340, C6350, C6383, eStation C510, Plus B209, Plus B210, Premium C309, Premium Fax C309, Premium TouchSmart Web C309, Pro B8558, Wireless B110 machines.
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£12.23 & FREE Delivery in the UK on orders over £20. Details In stock. Dispatched from and sold by Amazon. Gift-wrap available.

Frequently Bought Together

  • HP CN684EE 364XL High Yield Original Ink Cartridge - Black
  • +
  • HP 364XL Magenta Ink Cartridge
Total price: £24.88
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Product Information

Colour Name: Black | Size: XL
Technical Details
BrandHP
Model NumberCN684EE
Item Weight5 g
Product Dimensions11 x 3 x 11.5 cm
ColourBlack
Number of Items1
SizeXL
Ink ColourBlack
Manufacturer Part NumberCB321EE
  
Additional Information
ASINB004DNDFT8
Best Sellers Rank 12 in Office Products (See top 100)
Shipping Weight9 g
Date First Available8 Jun. 2007
  
 

Product Description

Colour Name:Black  |  Size Name:XL

Product Description

HP Photo Cartridge Black (No.364XL)

Box Contains

1x Ink Cartridge

Customer Reviews

Top Customer Reviews

Colour Name: BlackSize: XL
Thursday 5th. January 2012 at 0300hrs.
Many Customers to Amazon have complained about the 364XL Black cartridge which use to be 24mm wide (2.4cm). Amazon still show the picture of this larger size cartridge but when you send for one you get the smaller 16mm wide one (1.6cm).
It says on the pack in the advert for it 364XL High Capacity, looking on the back of the cartridge pack it says 550 pages!!!!
I have still got one of the old cartridges (empty) and the box.
The details on the box front is 364XL Black and on the back and this is what everyone is waiting for 800 pages!!!! The Reference is CB321EE ABB It was reasonably priced as well.
This is HP trying it on with the customers and they don't seem embarrassed. It must have been going on for well over a year now and they HAVE GOT AWAY with it.
Many Amazon customers have ordered the first large one and paid for it and then sent the one they distribute now 364XL 550 Pages.
When this happened to me I reported it and Amazon refunded the monies that I had over paid.
Is this a CON by HP but Amazon are not without blame as they still show on their website the picture of the old larger type 364XL 800 page cartridge the Reference CB321EE ABB and when ordered send you the smaller type 364XL 550 page cartridge the Reference CN684EE ABB.
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Colour Name: BlackSize: XL
As others have noted, there appear to be 3 different types of HP 364XL black ink cartridge: CB321EE (800 pages); CN684EE (550 pages); CB322EE (photo ink). Armed with this knowledge from other useful Amazon reviews, I checked carefully that the item advertised and paid for was CB321EE. However, it was a CN684EE that arrived. After contacting the vendor they promptly refunded the £8.18 difference between what I had paid and the market value of the product I had actually received (gleaned from adverts for the lower capacity cartridge on Amazon). Clearly this ridiculous labelling system by HP is open to confusion and, potentially, mis-selling. I believe that HP should name the cartridges better to highlight the differences and that Amazon should insist on unambiguous advertising of which model is being sold via their website. Although disappointed to receive a lower capacity product than the one I ordered, I am heartened by the prompt response of the vendor in refunding the difference. The moral of the story: until HP improve their labelling, check carefully the precise product you are about to order; on receipt check that it is actually the one you ordered; if it isn't, contact the vendor immediately with a clear statement of what you want to happen, ie exchange, return or refund of difference. Finally, as others will have discovered before me, some apparently sexy and excellent value printers turn out to be very expensive if the ink doesn't last 2 minutes and cartridges are dear. I fear my HP Photosmart Plus falls into this category. Next time I replace my printer I will also compare prices of replacement ink before committing.
22 Comments 527 of 538 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Colour Name: BlackSize: XL
Well, after about 3 hours of trying to research which cartridge I should buy, (having read the reviews), I think I have finally got it.

There are 2 x Black 364XL cartridges and there are some unique differences. Don't be folled by the colour of the box as these do vary, however if you follow the steps below you should find the correct "XL" cartridge.

Part Number CB321EE: This cartridge is normal black. It looks thicker than the lower capacity black cartridge and is also thicker than the XL photo black. It also has a solid black "Pentagon" printed above the number. For my own printer, which is a B109n model, this is the correct one and looking above the slot where the cartidge fits into my printer, there is also a solid Black Pentagon. Also for reference, my own printer does not take seperate black cartridges for both photo and normal printing, ie, there is only a single slot for black.

Part Number CB322EE: This cartridge is for Photo Printing. Is is a thinner cartridge than the one above and is also the same thickness as the lower capacity "normal" black cartridge. This is a concern and is very confusing un less you know the differences. The main identifying point is that whereas the normal XL has a Pentagon on the front, this photo XL cartridge has a solid "Bow Tie" symbol on the front. It also has a picture of a camera on the packaging. I can only assume that this will not fit into my own printer due to the lack of this symbol around my cartridge housing.

Hopefully this will be of some use to somebody.
36 Comments 600 of 615 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Colour Name: Mulit-pack (Black, Yellow, Magenta, Cyan)Size: Combo Pack XL
I bought this bundle assuming I was buying ordinary black ink.This was not the case as I was sent the photosmart black which does no last as long as the ordinary black.
The following review explains it all!

Well, after about 3 hours of trying to research which cartridge I should buy, (having read the reviews), I think I have finally got it.

There are 2 x Black 364XL cartridges and there are some unique differences. Don't be folled by the colour of the box as these do vary, however if you follow the steps below you should find the correct "XL" cartridge.

Part Number CB321EE: This cartridge is normal black. It looks thicker than the lower capacity black cartridge and is also thicker than the XL photo black. It also has a solid black "Pentagon" printed above the number. For my own printer, which is a B109n model, this is the correct one and looking above the slot where the cartidge fits into my printer, there is also a solid Black Pentagon. Also for reference, my own printer does not take seperate black cartridges for both photo and normal printing, ie, there is only a single slot for black.

Part Number CB322EE: This cartridge is for Photo Printing. Is is a thinner cartridge than the one above and is also the same thickness as the lower capacity "normal" black cartridge. This is a concern and is very confusing un less you know the differences. The main identifying point is that whereas the normal XL has a Pentagon on the front, this photo XL cartridge has a solid "Bow Tie" symbol on the front. It also has a picture of a camera on the packaging. I can only assume that this will not fit into my own printer due to the lack of this symbol around my cartridge housing.

Hopefully this will be of some use to somebody.
8 Comments 168 of 172 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Colour Name: Black | Size Name: XL