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Office 97 Answers!: Certified Tech Support (Osborne's answers!: certified tech support)
 
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Office 97 Answers!: Certified Tech Support (Osborne's answers!: certified tech support) [Paperback]

Martin S. Matthews
5.0 out of 5 stars  See all reviews (1 customer review)

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Product details

  • Paperback: 448 pages
  • Publisher: Osborne/McGraw-Hill (1 Sep 1997)
  • Language English
  • ISBN-10: 0078824036
  • ISBN-13: 978-0078824036
  • Product Dimensions: 23.1 x 19 x 3 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 5,374,629 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

Product Description

This is a reference guide that includes hundreds of answers to some of the most commonly asked questions of technical support regarding what's new, interesting and confusing in Office 97. The text covers current features of: Word; Excel; Access; Powerpoint; Outlook; Web functionality; and Office 97 integration with other products. Features of the book include: a "Top Ten FAQs" chapter from Stream International's database (appearing as the first chapter of the book); an "@at-a-Glance" page at the beginning of every chapter which sets the stage and provides an overview of the chapter's contents; the text is further annotated by "Author Notes, Tips and Warnings" - special pieces of wisdom that supplement the straight how-tos; a "Time-Saving Tricks" chapter, with the emphasis on undocumented material; and a listing of the most common error messages and their solutions in the final chapter.

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Most Helpful Customer Reviews
By A Customer
Format:Paperback
We use this book for our helpdesk. We love it. It is straight forward and to the point. I like the easy index. It is written in an easy to read and understand question and answer format.
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:  2 reviews
4 of 4 people found the following review helpful
Not very helpful to advanced users. 16 Dec 1999
By Missy - Published on Amazon.com
Format:Paperback
I bought this book in the hopes that I would learn from it, but all the contents are very basic. I am very disappointed in the types of questions involved. Don't buy if you are an advanced user.
Excellent straight forward book 9 Jun 1999
By A Customer - Published on Amazon.com
Format:Paperback
We use this book for our helpdesk. We love it. It is straight forward and to the point. I like the easy index. It is written in an easy to read and understand question and answer format.
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