- Hardcover: 264 pages
- Publisher: University Press of Kansas (31 May 2002)
- Language English
- ISBN-10: 0700611681
- ISBN-13: 978-0700611683
- Product Dimensions: 25.1 x 15.3 x 2.4 cm
- Amazon Bestsellers Rank: 2,528,983 in Books (See Top 100 in Books)
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As we see the formulation of a new "homeland security agency" it is a reminder to us that the best way to get good results is pay attention to every step of the process. Our Vietnam operation had great support and many poor operations with the information results (even the good information) seeming to get lost on the way to those who needed it. The lesson I see is that all of the details are important. Bottle necks can kill.
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