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Observing Organisations: Anxiety, Defence and Culture in Health Care [Paperback]

R. D. Hinshelwood , Wilhelm Skogstad
4.5 out of 5 stars  See all reviews (2 customer reviews)
Price: 29.99 & FREE Delivery in the UK. Details
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Book Description

27 July 2000 0415196302 978-0415196307
Observing Organisations presents a unique approach derived from direct participant observation of small units within institutions, all in the health and social services sector.
A range of contributors bring together the results of their own observational projects to show how they were able to come to a psychoanalytically informed understanding of the cultures that arise within healthcare organisations, and how this understanding can be used to overcome difficulties that arise.

Frequently Bought Together

Observing Organisations: Anxiety, Defence and Culture in Health Care + The Unconscious at Work: Individual and Organizational Stress in the Human Services + The Psychoanalysis of Organizations: A Psychoanalytic Approach to Behaviour in Groups and Organizations
Price For All Three: 82.97

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Product details

  • Paperback: 192 pages
  • Publisher: Routledge (27 July 2000)
  • Language: English
  • ISBN-10: 0415196302
  • ISBN-13: 978-0415196307
  • Product Dimensions: 15.7 x 23.5 cm
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 77,276 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Most Helpful Customer Reviews
5 of 6 people found the following review helpful
By Richard M. Seel VINE VOICE
Format:Paperback|Verified Purchase
This book is about anxiety in organisations, in particular in the British National Health Service. The basic approach comes from a training exercise devised by one of the editors, R. D. Hinshelwood, who encouraged his students to observe in a ward on consecutive weeks.

After two chapters about the theory and practive of the method, we get a series of papers which contain a mixture of detailed observation and psychoanalytically informed reflection. The observational approach employed brings out many of the patterns of behaviour which are often found in oprganisations. In particular, we see defensive strategies employed in the face of sometimes overwhelming anxiety.

Although all the case studies are set within the health and social care sector, I believe that there are wider lessons to be learned from this book, which is a valuable addition to the literature which looks at organisational life through the lens of psychoanalytically informed perspectives.

One observation: the case studies are largely undertaken by doctors; the subjects are nurses and service users. There is therefore a power inequality inherent in the observation. This does not seem to be acknowledged in the book. Some peer observation would be helpful.
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5.0 out of 5 stars Great service 17 April 2013
By Sparky
Format:Paperback|Verified Purchase
This is a book I have been waiting to read and it has ben worth the wait. It was very reasonably priced and the service was very good.
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