Brought this product in the hope it would convert a PDFs quickly into word documents. Unfortunately, conversion is done in the cloud. Which depending on the time of day can take hrs! Very often email arrives and you are then told it when accessing it file has been deleted. Whole operation is geared to harvesting email addresses for marketing purposes. PDF editing tools are also rubbish being counter intuitive. Without doubt the worse piece of software Ive ever brought - if I could return for a refund I would.