I have bought this phone after having a Nokia 6230 for about 3 years and loved that for it's easy to navigate qualities and robustness. This phone has surpassed my expectations. Best bits:
Screens: both are amazing - fantastic quality.
Camera: v. easy to use, night setting works well - you need this for indoor/low light setting to get good results
Shortcuts; the level of personal customisation is unbeleivable. you can change any of the top buttons to activate any feature you want, so you should not find this fiddly like the last reviewer said - just set it up how you like! NB, there is a loudspeaker option too, - the last reviewer mustn't have found that yet. Having played around with this, it is now set up so that it is the most user-friendly phone I have ever had.
Ergonomics - Beaut! So tactile and attractive I think. Buttons are a dream and the screen size is a pleasure - no more accidental mis-dialing with fiddly buttons. Phone is great size for your hand and slim enough to fit in any pocket - great combination.
Build quality is above average - good. Streets ahead of anything Motorolla makes. Ace little button pops the phone open for speedy answering - v cool!
Other features - I understand these are good, but I don't tend to use these so much. Accessability via Nokia's pc suite is good though.
Downsides - MEMORY!!! Internal memory is poor, - take it for granted you will need to buy a microSD card to go with this phone if you like music or taking pics, but these can be picked up for between £5-£10 delivered from here or ebay, so not too great a problem.
There is nothing else negative I can say. The buttons on the side the last reviewer refers to can be locked by the auto keylock so there is no accidental knocking of them in your pocket, he must not have found that out yet either, so contrary to what he said, there is no problem there - I find the keylock works perfectly.
I wholeheartedly recommend this phone to anyone who is looking for a stylish, robust little camera phone that is easy to use. I love mine.