What a fabulous phone! My previous phone was a Sony Ericson, which had small buttons that were rather fiddly to use; this made texting a bit of a chore. Being a flip phone, the Nokia 2720 has a large keypad, which makes the phone much easier to use. With such large keys, texting is very easy and very quick, helped by the impressive predictive text option. I also like the fact that the phone has a second display on its top face, so you can check the battery level, signal strength, and whether you have any messages, all without having to open the phone. I think flip phones make a lot more sense than the alternative, as the keys and screen are protected when the phone is in your pocket, and it makes the phone more ergonomic too. The flap to access the charging connector is a bit fiddly and seems a bit fragle, but the Nokia style power jack seems much more reliable than the one on my Sony Ericson! I would definitely recommend this phone!