I have been involved with networks and networking for over 12 years and I am always looking for new ways to make sure the network is running at its best, this book has provided me ideas that I hadn't thought of before and the information is easy enough to understand.
The author packs a serious amount of information in the 325 plus pages. Well documented and well laid out the author begins by showing you how to troubleshoot and what steps you'll have to take in the problem resolution process.
Using NETSTAT, IFCONFIG, IPCONFIG and WINIPCFG, ARP and PING are some of the utilities that are broken down and included in the book. Working with Windows, Windows NT/2000 and UNIX networks is the focus of the book.
Other topics included are working with and the breakdown of cables and cabling, use of TRACEROUTE or TRACERT, analyzing traffics and packets through filtering and SNMP. Checking out the performance of the network is also an essential item and the author shows what traffic and bandwidth tools you can use.
Finally FTP and TFTP servers and utilities are covered as well as troubleshooting planning. Overall for the network technician of all skill levels should be able to benefit from something in this book - well done.