Product Description
Negotiating skills play a crucial role in any manager's relationship with customers, suppliers and colleaugues. This book provides an outline of the factors which contribute to successful and constructive negotiating. It addresses creating the right environment, researching, opening the meeting, proposing, summarizing and confirming, and evaluating performance. This book has been fully revised for the In a Week series relaunch.
About the Author
Peter Fleming is a highly experienced Management Consultant and Managing Partner of PFA International. He is a chartered Marketer with a Masters in Human Resource Management and has trained thousands of managers from all over the world.