This box with remote is satisfactory (though I had to get a replacement as the first remote did not work). The unit and remote are small and light, but the IR unit receiver and cable is bulky in comparison, but of good length. Thinner cable (e.g. like Wii IR transmitter cable) would have been more descrete for the purpose, I think. The switch (it seems to me) is a generic made in China thing, with NEET OEM branding in white.
I find occassionally that my Virgin HD box selects 720i rather than 1080i, when using this Neet switch. This seems to be a startup issue if my TV is powered up before the Virgin box boots. I then have to switch through the HDMI inputs (on the NEET switch), and manually select 1080 in the virgin box menu to achieve 1080i. So to avoid this situation, I have learnt to turn the TV on only after the Virgin box has booted.
Purchase price of £21.99 is rather pricey in my opinion, so I do not feel there was good value for money at time of purchase; £15 would have been more appropriate and £10 without remote would be on the higher end, having surveyed other vendors at this time.
There is a 3 port ascending priority ranking across the NEET switch HDMI inputs (it appears). So as my xbox is normally off, I have it in port 1, and Virgin box in port 2. It works. There was no issue in automatically switching to the xbox source when powered on, nor away when it was powered off while virgin box is on (or indeed off). I will end up putting my PC DVI coverter into port 3 (when I get it).
I have not considered the excellant customer service when providing my product rating. But then it's a product rating, not a review of the seller. I notice in hindsight that many 5 star reviews for this NEET switch detail some rather disturbing faults and issues encountered, but then go on to extoll the friendly/fast/excellant customer service offered by NEET - and give the product 5 stars - even if the issue persists. I will review the NEET seller separately as 5 out of 5 for the trading experience and management of the customer (me) but not 5 stars for the product I purchased from them.
I suspect that the customer management by NEET skews this products rating somewhat. But you make up your own mind.