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Neato Robotics XV-25 Pet and Allergy Vacuum (Discontinued by Manufacturer)

by Neato Robotics
4.4 out of 5 stars  See all reviews (89 customer reviews)
RRP: £399.00
Price: £360.99
You Save: £38.01 (10%)
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Only 2 left in stock.
Dispatched and sold by Come Alive in certified Frustration-Free Packaging.
  • The most powerful automatic vacuum cleaner
  • Picks up dirt and pet hair quickly and easily
  • powerful suction on all floor types
  • simple one botton operation
  • Ships in Certified Frustration-Free Packaging

Is this a gift? Please note that this item ships in its own packaging and cannot be gift-wrapped or concealed.
There is a newer model of this item:
Neato Robotics Neato XV Signature Pro Robot Vacuum, Black and Silver Neato Robotics Neato XV Signature Pro Robot Vacuum, Black and Silver 4.2 out of 5 stars (33)
£387.47
In stock.


Product details

  • Product Dimensions: 31.8 x 33 x 10.1 cm ; 3.9 Kg
  • Boxed-product Weight: 7 Kg
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
  • Batteries 1 Nonstandard Battery batteries required. (included)
  • Item model number: 945-0049
  • ASIN: B0094CYFCY
  • Date first available at Amazon.co.uk: 11 Sep 2011
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (89 customer reviews)
  • Amazon Bestsellers Rank: 150,774 in Kitchen & Home (See Top 100 in Kitchen & Home)
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Product Description

Product Description

Powerful cleaning system specially designed for pet owners and allergy sufferers
Powerful cleaning system specially designed for pet owners and allergy sufferers
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Neato XV-25 Pet & Allergy Automatic Vacuum Cleaner

  • Neato XV-25 Pet and allergy automatic vacuum, charging base, boundary marker
  • Features: Powerful cleaning system specially designed for pet owners and allergy sufferers
  • High performance vacuum removes all kinds of dirt and cleans all floors: carpets, rugs, hardwood, laminates, tile, and stone
  • Schedule automatic cleanings while you're away via simple user interface
  • Automatically returns to charging base when vacuuming is concluded
Designed Especially for Pet Owners and Allergy Sufferers


The Neato cleans all your floors - carpets, rugs, hardwood, laminates, tile and stone.
The Neato cleans all your floors - carpets, rugs, hardwood, laminates, tile and stone.
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The Neato XV-25 takes automatic vacuuming to a brand new level. Whether your floors are carpet, wood, tile, or vinyl, the XV-25 is ready to take on the task of keeping your floors neat and clean. The XV-25 features a special bristled brush that enables the pick-up of tough pet hair, dander and fibers, and the Pet and Allergy Filter boosts airflow and suction power and picks up and retains more than three times the amount of fine dust particles of standard filters.


Come home to that "just cleaned" look: Easy to set up for daily cleaning – scans the room and automatically vacuums for you in an efficient back and forth pattern. Set it up to clean as often as you wish – even daily. The Neato Robotic vacuum cleaner keeps your home healthy, reduces allergens and picks up pet hair.


Keep your home healthy, reduces allergens and picks up pet hair
Keep your home healthy, reduces allergens and picks up pet hair
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Unique Pet and Allergy Brush: Bristle Brush easily picks up pet hair; Runs quietly, especially on hard floors.

Special Pet and Allergy Filter: Super-high airflow and suction power; Picks up and retains fine dust particles.

Cleans Like You Do: Vacuums in methodical back-and-forth pattern; Vacuums close to walls and corners; Carefully cleans around obstacles and under furniture.

Easy, Automatic Operation: Large, bagless dirt bin, it’s easy to empty and clean; Automatically adjusts between carpets and hard floors; Automatically returns to base to recharge.

The Neato vacuum cleaner's low profile (less than four inches high) allows it to clean under beds, sofas, and toe-kicks in the kitchen.
The Neato vacuum cleaner's low profile (less than four inches high) allows it to clean under beds, sofas, and toe-kicks in the kitchen.
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Bringing Next Generation Intelligence to Robotic Vacuum Cleaners: RPS Technology, Laser-based Vision & Room Mapping: The Neato XV-25 is equipped with onboard Room Positioning System (RPS) technology, a revolutionary system developed by Neato Robotics that combines laser vision with mapping.

With RPS technology, the robot uses its laser to see its surroundings and create accurate maps of areas to be cleaned – including furniture, objects and doorways. The robot constantly updates its map of the room, so if a new object is added into the room during a cleaning run, the robot will add it to the map.


Box Contains

  • 1 x Robotic Vacuum
  • 1 x Charging Station
  • 1 x Power cables for Europe and United Kingdom
  • 1 x Boundary Markers
  • 2 x brushes
  • 1 x filter
  • 1 x User Guide
  • 1 x Quick Start Card
  • 2 Year Limited Warranty


Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
105 of 112 people found the following review helpful
5.0 out of 5 stars Absolutely Brilliant! Buy One!!! 7 Oct 2012
By M
Verified Purchase
A family with two young children and two cats so went for the pet and allergy version and have not been disappointed. We are used to a Dyson Animal upright vacuum but "Trixie" our new robotic vacuum is just as good if not better as she is able to get under beds and between dining chairs with ease. We have a combination of real wood, laminate, carpet and rugs and she copes with them all. It's facinating to see her return to her docking station if she is running low on battery, re-charging herself and then returning to where she left off. She leaves you a message on her screen to tell you when she is done and then takes herself off to the docking station to re-charge and rest! The spot clean function is great to clean up a space of 6' x 4' such as where a child has been sitting, eating and dropping crumbs rather than the robot cleaning a full room. The box includes boundary strips which are good if you need to cordon off an area. She doesn't fall down the stairs, but instinctively knows when to back away from the top step, whilst cleaning to the edge....just wish she could do the stairs too!!! We empty the "dirt bin" everytime she does a clean and it is great to see what she is picking up.....grit, hair, dust, cat hair etc. We haven't used the schedule clean as we have been home since she arrived. However, it is very straight forward to set. You can get her to clean the full downstairs or upstairs, or just select rooms by closing her in a room by closing a door (or using the boundary strips). She works out the dimensions of the room and goes around the edges first and then almost as you would mow a lawn, she does the rest of the room systematically so as not to miss a spot. It is true that she doesn't get into every corner, but we can do that with the Dyson as and when the need arises. Read more ›
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48 of 51 people found the following review helpful
2.0 out of 5 stars Amazing product but poor construction 29 Mar 2013
Verified Purchase
I'll start by saying that for the time this product worked it was great, we had it set to a schedule and it would hoover the kitchen, dining and living room before we got home, since we have 3 dogs this made a massive difference for us and really kept the house that little bit cleaner. The scheduling works very well and the hoover itself is pretty good, we did notice it struggled a bit with anything that was right against the wall so we still had to go around and check every few days but never the less this saved us a lot of time.

One major problem though, our first unit became faulty after two and a half months, one of the wheels got jammed, cleaned out any pet hair, etc.. but still a problem. First I contacted Neato, they said it was a defect and to ship it back to them, to the US, at my own cost.... I then proceeded to contact Amazon and I got first class service, they provided me with a prepaid label and within the same day my replacement was shipped to me.

The second one arrived and sadly only lasted 1 month. I did some research online and stumbled on plenty of people with similar issues and therefore decided to return it for a refund. Again Amazon where very helpful and easy to deal with. This product got two star only because of how helpful Amazon was, they offer that very much needed reassurance that if the product I purchase from them is faulty I will get help when contacting them and not stress.

Thanks Amazon, poor job Neato.
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8 of 8 people found the following review helpful
5.0 out of 5 stars Recommended 15 Feb 2013
Verified Purchase
My Neato arrived, very impressed with the robust packaging and the device seem solid.

The first weird thing is that the cable connecting the charging station actually connects inside it (i.e. you have to open it up) - but this turns out to be a benefit as you can wind the cable up inside so only the length you need protrudes.

Parked the cleaner at the charging station - immediate message "Battery Error (0008)" - WTF

- Read quick guide (again) - no error codes listed
- Booted up laptop to read the CD containing the full manual - no error codes listed
- Went to the Neato web site and reviewed the FAQ's - no error codes listed
- Googled it - no error codes listed, just other people asking the same question.

Just don't you hate it when software developers use error codes then don't tell you what you actually mean!

Anyway couldn't find out how to email Neato, and Telephone support only has US and Canadian numbers listed - anyway bit the bullet and placed an International call expecting the worse. Nope - totally wrong - I was connected with a very pleasant lady within 20 seconds who looked up the code. She advised to disconnect the battery and reconnect it.

Took a screwdriver to the box and lo and behold one of the batteries wasn't plugged in!! Did the necessary and hey presto - it was on charge.

10 minutes later it was ready, I'd placed it in the hallway with a dining room, kitchen, utility room and lounge leading off. Ran a manual clean and off it went - very impressive coverage and a fair job - managed to get 1/4 a bag full which wasn't bad when I'd manually cleaned only 2 hours earlier. It took 3 intermediate charges to complete the job so it isn't fast but who cares, I was doing something else.
Read more ›
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13 of 14 people found the following review helpful
5.0 out of 5 stars Every home should have one of these! 25 Sep 2013
By Pt p
Verified Purchase
As the owner of not one but three dogs I found it a complete nightmare to keep the floor area downstairs clean. Within a few hours of cleaning, I'd see clumps of hair floating by like tumble weeds.

I remembered about these robot vacs and thought I'd check them out to see how they have improved. I researched the reviews of some of the more popular brands/models on Amazon and came across the Neato XV-25.

After reading all the reviews I decided to take a chance and test for myself if this technology is actually worthwhile. Delivery was on time and setting up the unit was straight forward. You will need a phillips screwdriver to open the battery compartment to connect the battery.

The entire downstairs is open plan with laminate floors and one matt by the door. I can honestly say that for the first time in over a year I actually feel like I live in a cleaner house! It does a great job at navigating around all the obstacles and even manages to get under the tables and chairs which I didn't think it would be able to do.

Currently I send this little bute (now named Twiki) to clean the floors 4 times a day, each time I'm amazed at just how much hair and dirt it's picking up.

You can schedule the robot to automatically wake up and clean your floors. The schedule is basic in that it has a list of Monday to Sunday where you can assign a start time. Personally I would like to be able to assign multiple start times for any given day, as it stands at the moment you can only schedule one start time per day.

The unit is pricey but I can say with hand on heart I've no regrets, it performs great and has made such a difference, a sentiment shared by everyone in the home.

The dogs for the most part ignore the robot, you get the odd bark in the morning when the robot automatically starts is scheduled clean.
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Most Recent Customer Reviews
1.0 out of 5 stars Very Disappointing, trouble from the get-go
3 minutes after opening the box and plugging this in, I get "Please press OKAY to restart. Battery Issue (0002)". Read more
Published 2 months ago by Scott Hale
5.0 out of 5 stars One Amazing Machine
Very smart. Just needs a companion drone helicopter feather duster for cleaning the rest of the house.... and maybe a larger dirt bin.
Published 3 months ago by Mr.
3.0 out of 5 stars Corners dude...
Its not that amazing!... just the enough for you not to vacuum so much.
It does not replace the normal vacuum because it can't reach the house corners, and sometimes it passes... Read more
Published 3 months ago by Marco Paulo
5.0 out of 5 stars Awesome
Love it. Works well, very clever, and super easy to set up. Best gadget I've bought for ages. Can't recommend highly enough.
Published 3 months ago by Webreaper
4.0 out of 5 stars Very good, probably the best on the market, but with a few issues.
It is indeed a very good robo vacuum. Our floors are always nice and clean in all rooms on the first floor and I'm considering to buy an extra one for upstairs, so I don't have to... Read more
Published 3 months ago by Frederik Grøn Schack
4.0 out of 5 stars Buddy Pulls it Off
OK, I admit it, I gave mine a name. It's very difficult to see him chug into the room without saying "hi buddy". Read more
Published 3 months ago by Stewart L Robotham
5.0 out of 5 stars Robot Vacuum Cleaner
I have three indoor cats so lots of cat. All my floors are hard and this cleaner goes whizzing round picking up all the fur while I can do other things. A great help.
Published 3 months ago by Ingrid W.
4.0 out of 5 stars Buy from Amazon so can get quick replacement if it fails!
When it works it cleans really well. But our first broke down after a few months. The replacement failed after one day. The third is still going well after a few days. Read more
Published 4 months ago by Michael Sargent
5.0 out of 5 stars Amazing, I love it
Very fond of my Neato already. Almost makes me feel guilty as I slob around while he is working away so diligently. Read more
Published 4 months ago by Miss Janie
5.0 out of 5 stars Fantastic!
For someone who's too busy/lazy to vacuum regularly, this is a godsend. Think it's expensive? Well how much to hire a professional cleaner to come and do it instead? Read more
Published 4 months ago by M. Pritchard
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