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For the past five years, Microsoft employee Scoble has maintained one of the most popular blogs on the Internet. Mixing personal notes with passionate, often–controversial commentary on technology and business, his blog is "naked"—i.e., not filtered through his employer′s marketing or public relations department—a key part of its appeal. In this breezy book, Scoble and coauthor Israel argue that every business can benefit from smart "naked" blogging, whether the company′s a smalltown plumbing operation or a multinational fashion house. "If you ignore the blogosphere... you won′t know what people are saying about you," they write. "You can′t learn from them, and they won′t come to see you as a sincere human who cares about your business and its reputation." To bolster their argument, Scoble and Israel have assembled an enormous amount of information about blogging: from history and theory to comparisons among countries and industries. They also lay out the dos and don′ts of the medium and include extensive statistics, dozens of case studies and several interviews with famous bloggers. They consider the darker aspects of blogging as well—including the possibility of getting fired by an unsympathetic employer. For companies that have already embraced blogging, this book is an essential guide to best practice. (Feb.) (Publishers Weekly, December 5, 2005)
"Scoble ... and ... Israel have put together a bible for business bloggers.... This book should be in all public libraries and academic business collections." (Library Journal, January 15, 2006)
"...this book is an essential guide to best practice." (Publishers Weekly, December 5, 2005)
"...essential reading...(would) highly recommend to anyone..." (Financial World, May 2006)
"...reveal a new (blogged) world that is challenging the traditional way of doing business." (LRP, October 2008)
Product Description
According to experts Robert Scoble and Shel Israel, blogs offer businesses something that has long been lacking in their communication with customers –– meaningful dialogue. Devoid of corporate–speak and empty promises, business blogs can humanize communication, bringing companies and their constituencies together in a way that improves both image and bottom line.
The authors use more than 50 case histories to explain why blogging is an efficient and credible method of business communication. You′ll find yourself excited about the possibilities blogs present after reading just a few pages. Discover how:
- Prominent business leaders, including Mark Cuban of the Dallas Mavericks, Bob Lutz from General Motors, and Jonathan Schwartz of Sun Microsystems, are beginning to use blogs to connect with their customers in new ways.
- Blogging has changed the rules of communication and competition.
- You can launch an effective blogging strategy and the reasons why you should.
We live in a time when most people don't trust big companies. Read the first page
Concordance
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Most Helpful Customer Reviews
12 of 12 people found the following review helpful:
5.0 out of 5 stars
It motivated me to set up a (profitable) blog,
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This review is from: Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers (Hardcover)
I'd known about blogging since 2002, but never really "got it". Then on a whim, I bought "Naked Conversations."The book is firmly aimed away from geeks (and consequently doesn't waste time on the sordid details of the RSS specification), and firmly aimed towards business owners and marketeers who want to communicate better with their customers. Lots of good case studies of widely-read blogs, balanced out with some good analysis of what the succesful blogs have in common. Now, if your intention is to set up a blog to communicate with your school friends and family members round the world, then this isn't for you. If your intention is to improve your relationship with your customers, then it would be a good use of your time at get this. The material covered is very similar to that in "Blog Marketing (Jeremy Anderson)", but Scoble and Israel have a rather deeper coverage, and to me, their book is more succesful at conveying WHY blogging works, rather than just what to do (which is where the Anderson book concentrates.) Oh, and yes, two months in, the direct revenue I can track back to my blog has paid for the book many, many, times over!
3 of 4 people found the following review helpful:
5.0 out of 5 stars
How - and why - to be a business blogger,
By
This review is from: Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers (Hardcover)
Successful blogger Robert Scoble and co-author Shel Israel push people in business to get involved with blogging as a means of communication and of staying on top of conversations that affect their companies. The authors summarize blogging's history and provide examples of how companies have benefited from it, including interviews with high-ranking corporate bloggers. Their easy-to-read and easy-to-understand writing style ensures that even those who know little about blogging can grasp it. The book covers how to blog and how to participate in conversations, rather than always talking and never listening. We recommend it to businesspeople who blog or are thinking about it, and to executives who want to know why blogging is important and how it can build their companies' bottom line.
4.0 out of 5 stars
How blogging can change a company profile,
This review is from: Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers (Hardcover)
An interesting read for anyone with an interest in how blogs can affect peoples' perceptions of an organisation. While the examples used are a bit dated now the concepts are still relevant.The one aspect of blogging that is not covered is 'How do you find the time to blog if you are a busy person?' - and if blogging is largely done by people with nothing else to do are blogs worth reading.
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