How to hang yourself between two reviews! Our first calendar had some fault - the labels/board were only weakly magnetic and we immediately lost one (Saturday, leaving the weekends unstartable!). Now, the only problem with living with small children is the tiredness, and in this endless state I left grumpy feedback. Happily, Mr. B of Indigo Worldwide got in touch straight away, showing total concern, offering to send a replacement "Saturday", and indeed replace the whole faulty calendar, no charge. The new one arrived today and works absolutely fine - it is what you think it might be! Mr B. could not have been nicer or prompter or kinder. Yes I do regret shooting from the hip (hot summer nights not as long as nice cold winter ones... youngest growing teeth... the government... and I'm just a dad), and it goes to show you should always contact the seller before harrumphing. But how it helps when the seller understands the small parents of children (!) and is a top chap. Thank you Mr. B - we're very happy now. One star for the duff first one, but 10 for excellent service & a good product, so 5 stars now.