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Multipliers: How the Best Leaders Make Everyone Smarter [Hardcover]

Liz Wiseman , Greg McKeown
4.8 out of 5 stars  See all reviews (11 customer reviews)
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Book Description

1 July 2010
A thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a foreword by Stephen R. Covey, as well the five key disciplines that turn smart leaders into genius makers, Multipliers is a must-read for everyone from first-time managers to world leaders.

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Multipliers: How the Best Leaders Make Everyone Smarter + Essentialism: The Disciplined Pursuit of Less
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Product details

  • Hardcover: 288 pages
  • Publisher: HarperBusiness; 1 edition (1 July 2010)
  • Language: English
  • ISBN-10: 0061964395
  • ISBN-13: 978-0061964398
  • Product Dimensions: 23.7 x 15.4 x 2.8 cm
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Bestsellers Rank: 29,540 in Books (See Top 100 in Books)

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Product Description


“A well-organized system that could be used as a personal tool or as a workbook for team-development seminars.” (Booklist)

“As Lincoln famously put the question: How do leaders ‘bring out the better angels of our nature?’ Multiplers gets closer to answering this fundamental leadership question than anything I’ve read in years.” (—Warren Bennis, Distinguished and University Professor at the University of Southern California and author of Still Surprised: A Memoir of of a Life in Leadership.)

“This book will speak to every CEO and CFO. Multipliers get so much from their people that they effectively double their workforce for free.” (—John Doerr, General Partner, Kleiner Perkins Caufield & Byers)

“The authors succeed brilliantly in addressing a critical but unexplored phenomenon-- how leaders unleash smarts and capability in others. Multipliers is a must read for all those who aspire to lead in the knowledge economy.” (—C.K. Prahalad, Paul and Ruth McCracken Distinguished University Professor, University of Michigan and author of The Fortune at the Bottom of the Pyramid)

“Every so often a book comes along that forces us to ask important and difficult questions of ourselves. Multipliers is such a book. Liz Wiseman and Greg McKeown challenge us to imagine a dramatically more productive future for our organizations” (—Tim Brown, CEO, IDEO)

“In over 30 years of evaluating executives it was clear to me that some achieved much more than others, but it wasn’t always clear why. Wiseman and McKeown present a fresh and compelling analysis of how Multipliers create value while others destroy it.” (—Tom Friel, Former CEO and Chairman of the Board, Heidrick & Struggles)

Multipliers is a great manifesto for today’s leaders. The authors provide a hands-on guide showing leaders how to make their total organization smarter by tapping the brainpower of everyone at all levels. A very timely and insightful book.” (—Noel Tichy co-author of Judgment with Warren Bennis, and Professor of Management & Organizations at the University of Michigan)

“We’ve all known Multipliers—people who bring the best, not the worst, out of everyone around them. They’re a company’s greatest resource. If you want to learn how to become a Multiplier or transform others into genuine Multipliers, read on.” (—Kerry Patterson, bestselling author, Crucial Conversations)

“A fascinating book that shows how mindsets shape the way people lead. This book will forever change the way we think about leadership.” (—Carol Dweck, Lewis & Virginia Eaton Professor of Psychology, Department of Psychology, Stanford University; author of Mindset)

“Wiseman and McKeown’s insights are helpful, practical, and relevant. Any leader who needs to get more done with the same (or fewer) resources will find this book a gift and a valuable resource.” (—Dave Ulrich, Professor, Ross School of Business, University of Michigan)

“As managers around the world grapple with a complex economic environment, this book provides a rich roadmap for extracting the full value of the people in their organizations. This book is a great investment for anyone managing a business in the innovation marketplace.” (—Jeff Henley, chairman of the board, Oracle Corporation)

Multipliers is a compelling read. A must have manual for any in a leadership position or aspiring to become a leader. It’s obvious Liz Wiseman and Greg McKeown did their homework and those of us who read Multipliers are all the better for it.” (—Byron Pitts, 60 Minutes)

“This engaging and subversive book asks a vital question: “How can we grow and harness human talent to address the great issues of our day?” Multipliers makes us rethink many of our old assumptions.” (—Gareth Jones, visiting professor, IE Madrid; coauthor, Why Should Anyone Be Led by You?)

“This book touches upon such a fundamental truth about leadership—one that has been waiting to be named, explored, and finally addressed. Liz and Greg have created a language that will be with us for a very long time impacting millions.” (Verne Harnish, Founder, Entrepreneurs' Organization (EO), CEO, Gazelles)

“Multipliers is brilliant and extraordinarily timely! It belongs on the bookshelf of every leader-and every leadership scholar.” (—Roderick M. Kramer, William R. Kimball Professor of Organizational Behavior, Stanford University Graduate School of Business)

From the Back Cover

Are you a genius or a genius maker?

We've all had experience with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, lightbulbs go off over people's heads, ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now, when leaders are expected to do more with less.

In this engaging and highly practical book, leadership expert Liz Wiseman and management consultant Greg McKeown explore these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation.

In analyzing data from more than 150 leaders, Wiseman and McKeown have identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use—even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

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Most Helpful Customer Reviews
4 of 4 people found the following review helpful
By Robert Morris TOP 500 REVIEWER
In this book written with Greg McKeown, Liz Wiseman juxtaposes two quite different types of persons whom she characterizes as the "Multiplier" and the "Diminisher." Although she refers to them as leaders, suggesting they have supervisory responsibilities, they could also be direct reports at the management level or workers at the "shop floor" level. Multipliers "extract full capability," their own as well as others', and demonstrate five disciplines: Talent Magnet, Liberator, Challenger, Debate Maker, and Investor. Diminishers underutilize talent and resources, their own as well as others, and also demonstrate five disciplines: Empire Builder, Tyrant, Know-It-All, Decision Maker, and Micro Manager. Wiseman devotes a separate chapter to each of the five Multiplier leadership roles.

Wiseman cites dozens of real-world examples that suggest how almost any organization (regardless of its size or nature) can plan, implement, accelerate, and sustain a human development program that strengthens participants' leadership and management skills that (a) will enable them to multiply the intelligence and capability of the people around them and (b) avoid behaviors that can diminish people's ability and enthusiasm

As Wiseman clearly realizes, people combine some of the best and worst traits of both the Multiplier and Diminisher. Strengths can become weaknesses or vice versa if carried to an extreme. A Talent Magnet, for example, could be especially effective recognizing and attracting high-potentials and then hoard their talents, exploiting them to her or his advantage. A Micro Manager could be especially alert for significant details that others ignore but deny other people's professional development by refusing to delegate tasks to them.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Excellent book for Leaders 2 Dec 2013
Format:Hardcover|Verified Purchase
It is clearly written and easy to read. Understanding leadership in today's organization is not easy. This book opens up new ideas of how best to make you and I appear smarter in what we do. It encourages each individual to develop leadership skills. Every aspiring managers/professionals and leadership practitioners should read this book. DHSsekasi
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2 of 2 people found the following review helpful
Format:Hardcover|Verified Purchase
Liz Wiseman and Greg McKeown's Multipliers is perhaps the most influential book on leadership that I have read. I came across it in June last year and, according to my Amazon account, to date, I have bought 18 copies for my senior leadership team and other colleagues!

In essence, Multipliers is an eloquent case for a "distributive" approach to leadership, which empowers everyone in the organisation to take responsibility (and, to some extent, risks). Multipliers divides leaders broadly into two camps: Diminishers, who "drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room"; and Multipliers who "use their intelligence to amplify the smarts and capabilities of the people around them." A Multiplier is the antithesis of being a "control-freak".

"A leader is someone who helps others to lead." (p.167)
Multipliers develop people, they look to their team/organisation to solve problems, and they attract talent to the organisation. Multipliers is packed full of practical strategies to bring out the best in the team and is illustrated with examples from a range of industries.
Wiseman and McKeown have identified five skills and practices that can be learned that distinguish Multipliers from Diminishers:
1.The Talent Magnet - attracts talented people and uses them at their highest point of contribution
2.The Liberator - creates an intense environment that requires people's best thinking and work
3.The Challenger - defines an opportunity that causes people to stretch
4.The Debate Maker - drives sound decisions through rigorous debate
5.The Investor - gives other people the ownership for results and invests in their success.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Brilliant! 28 Jun 2012
Format:Hardcover|Verified Purchase
This is an awesome book! It is very readable, practical and applicable. No management jargon - lots of examples and ideas for developing your leaderhip skills. I especially like the last chapter which helps you build your own plan on how to take the ideas forward. I have read it cover to cover and now am embarking on the online assessment so I can "work my extremes" using "The Lazy Way Strategy".

Just going on line to buy the book for my manager - she is already a great leader but even the best can improve :-)
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1 of 1 people found the following review helpful
4.0 out of 5 stars Take a step back and achieve more 7 Nov 2012
I have always tried to delegate to others and to build skills so that my team are not reliant on me to solve problems and this book validates that approach. It also gives me incite into all the behaviours where I am still, in the words of the book, a diminisher. Managers and intellectual leaders in all organisations can learn something about realising people's potential from this book. Some of it may be common sense but this book recognises and documents the behaviours of good, and bad, managers in a way that will strike a chord with anyone working in any organisation.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Great Book on Leadership 21 April 2012
Format:Hardcover|Verified Purchase
Reading the Leadsership Pipeline by Ram Charan helped me to become more effective as a Leadership Coach. The concepts and insights of this book have the same impact on my work. It's a really great "tool". Great thing to do: "Buy this book for the whole leadership-team and start working with these concepts together. It will prepare your company to thrive in the 21st Century".
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