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Multicultural Management 2000: Essential Cultural Insights for Global Business Success (Managing Cultural Differences) [Hardcover]

Farid Elashmawi Ph.D. , Philip R. Harris
5.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

12 May 1998 Managing Cultural Differences
The expanding global marketplace and information superhighway demand multicultural skills. This book helps readers to understand cultural differences and synergy, and gives you practical strategies and skills to succeed in today's multicultural workplace. This invaluable book explores the vast cultural differences of the Arabs, North Americans, Latin Americans, and Asians. It guides you through many real-life cross-cultural situations from personal introductions and telephone calls to meetings and presentations, to training, motivation, and negociations. Dialogues, examples, self-test and case studies provide clear and direct techniques to build your cultural competency.

The authors go on to give valuable insight into the subcultures that can exist within multinational organizations. A special section examines Russian/American synergy in space.

Cultural knowledge and skills give you the edge in global exchanges and busines transfers. Multicultural Management 2000 is your toolkit for learning the cultural skills needed to succeed.

Product details

  • Hardcover: 308 pages
  • Publisher: Gulf Professional Publishing; 2nd edition (12 May 1998)
  • Language: English
  • ISBN-10: 0884154947
  • ISBN-13: 978-0884154945
  • Product Dimensions: 2.3 x 15.7 x 23.1 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 3,106,112 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

About the Author

Dr. Philip R. Harris is President of Harris International, Ltd. in LaJolla, California. He is Series Editor of the Managing Cultural Differences Series and co-author of B-H books Managing Cultural Differences, Multicultural Management 2000, and Transcultural Leadership. He is on the advisory board of the European Business Review.

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Management today is increasingly multicultural. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

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Most Helpful Customer Reviews
5.0 out of 5 stars See Below 8 Jun 1998
By A Customer
Format:Hardcover
"Filled with new information. Ideal for individuals and organizations seeking high performance in today's and tomorrow's competitive global marketplace."--A. William Wiggenhorn,Corporate Vice President for Training and Education, Motorola Corporation
" A needed work. Contains much valuable information to assist managers and students in understanding the complexities of cultural differences." -- Gary G.Williams, Dean, McClaren School of Business, University of San Francisco
". . .a great deal of research and experience has been drawn on by the authors. . .the book is a mine of detailed knowledge and information. . ." --Business Executive
"Elashmawi and Harris discuss in detail the special skills needed to successfully negotiate and work with people from other cultures." --Business America
"Replete with checklists, charts and case studies. . ."--Seattle Times
". . . a solid primer for business leaders and managers who wish to complete more successfully in the global marketplce."--Minority Business USA
". . .filled with invaluable insights. . . approaches the subject with refreshingly simple and practical angles. . ."--Malaysian Business
" This book provides the key ingredients for cross-cultural compentencies. It is a skills oriented text that is rich in practical examples, mini-case studies, critical incidents, and data tables based on both the knowledge and experiences of the authors."--Managing Diversity
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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 4.7 out of 5 stars  3 reviews
14 of 16 people found the following review helpful
5.0 out of 5 stars An excellent introduction to multicultural management! 22 Aug 1998
By A Customer - Published on Amazon.com
Format:Hardcover
This book gives real-world examples of how to successfully interact with other cultures. I recommend it to other business persons who, like myself, either travel abroad or work with people from various cultures, especially Asia and the Middle East.
6 of 6 people found the following review helpful
4.0 out of 5 stars Good but repetetive 2 May 2002
By Dave - Published on Amazon.com
Format:Hardcover|Verified Purchase
The authors of this book genuinely know there stuff but the book seems a bit drawn out. Readers are hit over the head with ideas such as "Japanese like to decide as a group" so often that it feels repetitive. That's not to say their insights are off-base, I worked in Japan for three years and I think they do a good job of covering some of the basic differences of US and Japanese business culture.
I readily admit that most Americans have a glaring lack of knowledge concerning other cultures but the authors of this book write as though Japanese and Arab businessmen have absolutely no knowledge of American culture, either. There is an example of an Egyptian worker in a US company, who has a degree from Stanford no less, being offended by his introduction at a meeting with US businessmen because it wasn't done the Egyptian way. Seems a bit farfetched.
What I've found is, particularly if you're from the US, that you have to be ready for people from the other culture to have some strong assumptions (sometimes incorrectly, such as a Japanese person trying to be so individualistic and direct that he comes off as rude) about your culture and you may find yourself acting more a part of their culture and them acting more like yours. Another example might be you bowing at a Japanese businessman who immediately sticks his hand out for a firm handshake.
I particularly liked the example at the end of the book where the authors described some consulting work they'd done in Indonesia in attempts to reconcile the Indonesians' work culture with that of the American parent company. It really is a good blueprint for how this sort of compromise needs to be done to help make the organization more effective (and it really needs to be done a lot more often).
5.0 out of 5 stars See Below 8 Jun 1998
By A Customer - Published on Amazon.com
Format:Hardcover
"Filled with new information. Ideal for individuals and organizations seeking high performance in today's and tomorrow's competitive global marketplace."--A. William Wiggenhorn,Corporate Vice President for Training and Education, Motorola Corporation
" A needed work. Contains much valuable information to assist managers and students in understanding the complexities of cultural differences." -- Gary G.Williams, Dean, McClaren School of Business, University of San Francisco
". . .a great deal of research and experience has been drawn on by the authors. . .the book is a mine of detailed knowledge and information. . ." --Business Executive
"Elashmawi and Harris discuss in detail the special skills needed to successfully negotiate and work with people from other cultures." --Business America
"Replete with checklists, charts and case studies. . ."--Seattle Times
". . . a solid primer for business leaders and managers who wish to complete more successfully in the global marketplce."--Minority Business USA
". . .filled with invaluable insights. . . approaches the subject with refreshingly simple and practical angles. . ."--Malaysian Business
" This book provides the key ingredients for cross-cultural compentencies. It is a skills oriented text that is rich in practical examples, mini-case studies, critical incidents, and data tables based on both the knowledge and experiences of the authors."--Managing Diversity
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