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Customer Reviews
Most Helpful Customer Reviews
38 of 38 people found the following review helpful
I bought the Multi Chopper hoping to make smoothies, whip cream and dice vegetables. Unfortunately, this machine broke during the first smoothie, with fresh fruit, yogurt and protein powder. The bit that connects the cross blade with the motor in the base was completely shaved down so that it no longer made contact with the lower bit. I understand that machines are faulty sometimes, and was more than willing to replace the Multi Chopper and give it another try. However, I've found the customer service appalling. As the buyer, I am required to pay for return shipping and then further shipping to get the new Multi Chopper to me! I contacted the company asking if I could return just the faulty piece, to save on shipping cost, and they completely ignored my query, instead just reminded me of my obligation for the shipping cost. Please, new customers, choose the Amazon version of this product, because their customer service is far superior!
I came back to edit my October 8 review.
My replacement multichopper arrived last week. Lo, and behold, 4 blends later, the same problem crops up with the blades; they're shaved down to nothing and I can't blend anymore. Again, the predicament arises that I cannot get a return unless I pay for shipping, and I can't get a refund because I've used the machine. Yes, I've used the machine and it's rubbish. This company should stand by their products a bit more than saying, 'Ha! You bought it and used it you silly girl, now you own a crap product for life!' I myself am going to order the Amazon version of this product...
I came back to edit my October 8 review.
My replacement multichopper arrived last week. Lo, and behold, 4 blends later, the same problem crops up with the blades; they're shaved down to nothing and I can't blend anymore. Again, the predicament arises that I cannot get a return unless I pay for shipping, and I can't get a refund because I've used the machine. Yes, I've used the machine and it's rubbish. This company should stand by their products a bit more than saying, 'Ha! You bought it and used it you silly girl, now you own a crap product for life!' I myself am going to order the Amazon version of this product...
23 of 23 people found the following review helpful
Breaks more or less with first use. First to go was the seals inside the blades then the plastic notches on the sides of the containers once they ve gone you simply can not use. Other issues - blades not affixing to containers and leaking.
Basically CHEAP RUBBISH should not be sold!!!
Sharpe ship are aware of the problems and their response is just to make another page selling item at a different price with better reviews. COWBOYS!!!
They have been reported to Amazon so hopefully their right to operate on here will be terminated soon. Would be nice if they got a fine also so we could get our money back. They won t hear any complaints here is their response which by the way is in violation of statutory rights.
Dear Customer
Im afraid your 6 months warrenty has expired
Regards Lauren
Dear Castomer
im afraid that if out of thr warrenty there i nothing we can do
Regards lauren
(her typing errors not mine.)
Sharks like these give net shopping a bad rep!!!!!!!!!!!!
DON T BUY ITEM. DO NOT SHOP WITH SHAPRE SHIP RIP OFF MERCHANTS!!!!!!!!!!!!
Basically CHEAP RUBBISH should not be sold!!!
Sharpe ship are aware of the problems and their response is just to make another page selling item at a different price with better reviews. COWBOYS!!!
They have been reported to Amazon so hopefully their right to operate on here will be terminated soon. Would be nice if they got a fine also so we could get our money back. They won t hear any complaints here is their response which by the way is in violation of statutory rights.
Dear Customer
Im afraid your 6 months warrenty has expired
Regards Lauren
Dear Castomer
im afraid that if out of thr warrenty there i nothing we can do
Regards lauren
(her typing errors not mine.)
Sharks like these give net shopping a bad rep!!!!!!!!!!!!
DON T BUY ITEM. DO NOT SHOP WITH SHAPRE SHIP RIP OFF MERCHANTS!!!!!!!!!!!!
17 of 17 people found the following review helpful
Horrible. Inconsistent in use. I was splashed with everything I put in the blender, including hot soup. Trying to use one of the mugs with a blade was a joke; the threading wouldn't line up on them and I never felt comfortable putting it on completely insecure (I had learnt my lesson with the soup!) Also, I would avoid this company, since, as the buyer, you're completely accountable for return shipping for a replacement, and then for the shipping it costs to get the replacement product back to you. Forget it!
Most Recent Customer Reviews
Cheap Multi Chopper
Generally product is OK for his price, but you need carefully use it. I can smell motor after 1 minute of continuous using. You can read about it in manual. Read more
Published 4 months ago by kolek
fraud fraud fraud fraud
I have ordered this product, it is not as powerful as other similar products, I am not happy with the product and I want to return but the supplier have charged me £9. Read more
Published 16 months ago by Kunjan Jasani
The shiny but useless
I bought the item and took a great care of it. The use was not so frequent but it stopped working after few weeks. The motor starts and spins but dont connect with the blade. Read more
Published 18 months ago by sb
WHY are retailers allowed to stick 2 fingers up at UK Laws?
Im sick of reading about online retailers who stick two fingers up at established UK Consumer Rights/Protection Laws. Read more
Published 21 months ago by Scottishlass
Awaiting response from seller regarding faulty item
I ordered this for my sister to make baby food for her twins. After two uses the blades broke. I have not heard back from the company despite requesting to be contacted for a... Read more
Published 22 months ago by S. Mepani
Multi Chopper Breaks Easily. Poor Quality.
Although it works, it will not last.
I have only used mine a few times since June 2009 and already the plastic locating tabs have broken off 2 of the containers which renders... Read more
I have only used mine a few times since June 2009 and already the plastic locating tabs have broken off 2 of the containers which renders... Read more
Published on 14 Feb 2010 by C. G. Walker
Absolutely love it!
This is a great product! My mum bought a Magic Bullet form QVC and we've had it for around 5 years. Unfortunatly, I broke the one we had and I'm about to buy a new one because it... Read more
Published on 23 Aug 2009 by L. Williams
Healthier living!
Well, it is very usefull indeed, maybe not exactly for onion or herbs chopping, but for smoothies and sauces. Read more
Published on 9 Jun 2009 by The Reader
Great product
This is great product. We saw this product in operation in USA at our relatives house. Searched before in highstreet stores but no luck. Glad we found this product on Amazon. Read more
Published on 22 Nov 2008 by V. Patil
Brilliant for baby food!
I bought this primarily to make small quantities of baby food, and it's marvellous!
- Ingenious design: instead of putting food into the bottom of the mixer, you choose... Read more
- Ingenious design: instead of putting food into the bottom of the mixer, you choose... Read more
Published on 21 July 2008 by H. Vincent
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