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Customer Reviews
Most Helpful Customer Reviews
13 of 13 people found the following review helpful
Sadly, I just can't recommend this phone. While the hardware is generally good (despite poor camera and famously loose headphone jack), the support from Motorola themselves leaves Android novices and experts totally stranded.
Given the company's open disregard for keeping the version of Android updated on their phones, you are virtually guaranteed that any Milestone you buy will be out of date (and not just a little).
This is not limited to the Milestone, but to all Motorola phones at the moment.
It is a crying shame, but HTC, Samsung and LG are all far out-gunning this formerly mighty company. All of my family and friends have bought these brands over Motorola, based on my recommendation and they have been delighted with the speed of updates and support from the companies.
If I can editorialise for a moment - I fear Motorola's former financial issues have meant that they are cutting corners on their software support. This ruins the customer's experience with the phone. Considering the length of most contracts for phones, a Milestone would be an unwise buy as it is already looking at the end of its support life from Motorola.
Be warned.
Given the company's open disregard for keeping the version of Android updated on their phones, you are virtually guaranteed that any Milestone you buy will be out of date (and not just a little).
This is not limited to the Milestone, but to all Motorola phones at the moment.
It is a crying shame, but HTC, Samsung and LG are all far out-gunning this formerly mighty company. All of my family and friends have bought these brands over Motorola, based on my recommendation and they have been delighted with the speed of updates and support from the companies.
If I can editorialise for a moment - I fear Motorola's former financial issues have meant that they are cutting corners on their software support. This ruins the customer's experience with the phone. Considering the length of most contracts for phones, a Milestone would be an unwise buy as it is already looking at the end of its support life from Motorola.
Be warned.
7 of 7 people found the following review helpful
This phone has very good hardware however it does not yet have flash support or the ability to save apps to SD and also constantly crashes and restarts. Android 2.2 has already been delayed for release and is now being promised for Q1 2011, which is likely to be the final update. The bootloader is encrypted with a 1024bit RSA key preventing the use of third party firmware.
Motorola has failed to provide important updates despite this being their flagship product!
Motorola has failed to provide important updates despite this being their flagship product!
5 of 5 people found the following review helpful
I've now had this phone for almost 9 months. When I bought the handset it was in my opinion the best android handset available at the time. In the last 9 months many newer android devices have been released, plenty with higher specs than the milestone. However I'm still very happy with my purchase for the following reasons:
1) The Qwerty Keyboard - Not many android devices contains an actual hardware keyboard, and I just can't get used to the on-screen-keyboard. (You have the option of typing into the hardware keyboard or using an on-screen-keyboard with this phone. Most other android devices only have the on-screen-keyboard.)
2) The directional pad on the right of the keyboard. This is amazingly useful if you misspell a word in a text and need to move the cursor back to correct it.
3) It's a generally very nice looking and well designed piece of hardware.
In addition to this it runs the android OS which I love. So many apps to download. Motorola have released an Android 2.1 update for it which includes Google navigation so the phone doubles as a sat-nav, a feature which I use a lot. Other great apps I have are Shop Savvy which uses the phones camera to read a bar code and then tells you where you can buy the product cheap online, and Retro radio which plays internet radio stations.
So why didn't I give it 5? My only complaint is the phone isn't particularly water resistant. I got caught in a heavy shower of rain for about an hour and ended up soaked through. The phone never turned on again after this. Luckily it was insured so I got a new one pretty quickly, but I expected it to be a little more resistant to water.
1) The Qwerty Keyboard - Not many android devices contains an actual hardware keyboard, and I just can't get used to the on-screen-keyboard. (You have the option of typing into the hardware keyboard or using an on-screen-keyboard with this phone. Most other android devices only have the on-screen-keyboard.)
2) The directional pad on the right of the keyboard. This is amazingly useful if you misspell a word in a text and need to move the cursor back to correct it.
3) It's a generally very nice looking and well designed piece of hardware.
In addition to this it runs the android OS which I love. So many apps to download. Motorola have released an Android 2.1 update for it which includes Google navigation so the phone doubles as a sat-nav, a feature which I use a lot. Other great apps I have are Shop Savvy which uses the phones camera to read a bar code and then tells you where you can buy the product cheap online, and Retro radio which plays internet radio stations.
So why didn't I give it 5? My only complaint is the phone isn't particularly water resistant. I got caught in a heavy shower of rain for about an hour and ended up soaked through. The phone never turned on again after this. Luckily it was insured so I got a new one pretty quickly, but I expected it to be a little more resistant to water.
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Most Recent Customer Reviews
climbers delight
Having owned this phone for a bit over 3 years I am going to replace it with a newer milestone. Why? Read more
Published 1 month ago by Nat F
banter
this was the best phone i have had, it was smooth with its touch screen and the qwerty was soft and easy to use.
the apps for this was amazing and tones of cool stuff. Read more
the apps for this was amazing and tones of cool stuff. Read more
Published 8 months ago by JackHHilder
Milestone 1
Great handset thats now well behind the pack. It's just too slow. Bought & sold within a week. Even with a cooked Rom it's still slow
Published 9 months ago by Phone Guy 007
I love this phone... Don't know what all the fuss is about?
Firstly, I LOVE this phone. I think it's a brilliant price (20£ a month I pay). It's got plenty of power and tons of features. Read more
Published 14 months ago by dantheman123
Nice hardware, shame about Motorola though
I have had this phone since launch in December 2009, but have now had to give it up in frustration. Buyer beware. Read more
Published 15 months ago by M. Ashton
smart hardware, terrible customer service, no updates
Motorola and Android: Doesnt work. No updates, or extremely slow, customer service poor.
They are not up to deal with open systems, and bugs stay unrepaired a long time. Read more
They are not up to deal with open systems, and bugs stay unrepaired a long time. Read more
Published 18 months ago by Heero Miketta
Motorola Milestone
As with everything regarding phones, you can't please everyone, but you can get pretty close.
I've been using the phone for a few weeks now and overall, I'm pretty... Read more
I've been using the phone for a few weeks now and overall, I'm pretty... Read more
Published 19 months ago by mistercuts
Moto Milestone *****
Came in less than 24 hours after ordering with express delivery. Been playing around with it for 2 days, so far GREAT. No problems so far, running extremely well and very quick. Read more
Published 21 months ago by TSR
Motorola Milestone
I cannot fault this phone... really! It does what it says on the tin and more. I've had it for 6 months and have not had one issue with it, motorola have certainly made a winner... Read more
Published 23 months ago by LucyLoops
Listmania!
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