We've had this kettle for some time now, and we have split opinions. My wife loves the design, personally I'm not that fussed. However, in everyday use I constantly found it annoying. If you try to pour as soon as it switches off, the spout design combined with bubbling water has a tendency to spray the contents everywhere - maybe I'm just too impatient? The external water level gauge has also proved temperamental, it appears to have an airlock that can only be removed with a good shake. Longevity wasn't as expected, the edges of the enamelled surfaces began to rust alarmingly quickly. I'm relieved to say the element has just blown, and so I'll be going back to a regular jug design.