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can you use tap water? 2 Jan 2015
No not if you want Morphy Richards to honour their warranty as when the lime scale apparently causes a blockage there is a safety feature which triggers the steam to come out of the back of the mop rendering it unusable. Use distilled or deionised water, I have a lime scale preventer on my water system but still they will not replace or repair it after 8 months because I used tap water.
How do you use to clean windows 12 Feb 2015
Hi again, I have looked at my manual: it says you separate the handheld steam cleaner from the main body by sliding the handheld release button upwards on the front of the main body. Always have it 'off' so you don't burn yourself with steam.... now attach the long accessory adaptor over the nozzle, aligning them up and push into place. Then, for windows it says attach the circular brush attachment- to remove stains on 'room-temperature' windows. Do hope this has helped.
Hi - I've only used the small one, and that was when removing stubborn wallpaper and just holding it in one place. Even then, it did have a tendancy to slip a bit from the velcro strips on the plastic backing. I think it's the steam which 'unsettles' it now and then. I'm not sure what the answer is, but I did find that by removing the mop cushion and then placing it back on, applying a fair bit of pressure to the velcro strips on the back of the mop cushion where they meet the velcro on the plastic backing, worked fairly well in keeping it in place for a while before having to repeat the process. Think it might work better if you were to try using less pressure on the mop head when 'gliding' it over the surface of what you're cleaning, and would also probably stay in place better if you were using it on a smooth surface (as opposed to, say, a rug or carpet....or my very rough (heavily patched) walls under the wallpaper layers. Hope this helps a little.
I returned mine for various reasons (see review). I think the weight of the hand held was o.k. but but one of the biggest problems was having to keep finger pressed on the steam trigger. I ended up with the Wolf but I dislike that even more (just lost the will to live or exchange it by that time.) Next time I buy (and I probably will in due course) it will be the 'all in one' Shark. I did a swift test (without water) in Lakeland, and it seemed a much better constructed item. I guess you get what you pay for.
Yes it is. The steamer clicks while producing steam.