I had the previous version of this model from Morphy Richards, and only after 7 years of loyal and heavy duty usage did it finally give up the ghost, so when it came to ordering a replacement, I knew that I could rely on this brand so ordered another model similar to my first. This item is amazing, it cuts down my ironing time by half easily, and as someone who used to spend over 4 hrs a week ironing, it's an important factor. It works brilliantly on items such as Jeans, linens and premium cotton bedding, the creases come out with so little effort or pressure required which helps with the arm ache factor. It also is great for delicate items such as silk and wool, no stretching of the fibers at all. The steam function is superb, no horrible dribbles of fluid all over your clothes which you get with a lot of steam irons I have tried in the past, but as the instructions suggest, you really shouldn't use tap water in the tank as limescale will build up, I use ironing water and never had a problem with my old model using this. The price is very reasonable considering the quality and longevity you get with this steam generator, I have seen so many on the market at a much higher price, but I am more than happy to stick with a brand I trust and a model that is so easy to use.