1) To be fair the delivery & customer service are very good but not their product --the PC speakers!
2) The pair of speakers actually do look good, slim & light & most important with enough long length of cables (USB & signal cables)that allow you to connect the speakers to your PC & its also powered by USB & do not need extra power supply.
3) Quality -- not as good as one might expected, I mean the speakers cannot perform the basic functions : you can hear sound distortion when volume is at max but the worse thing is there is clearly a lost of sound (broken sound) at regular interval at about every 20 seconds no matter at what levels of volume!!That is I can only hear a broken song at regular interval & this symptom is not only happened when playing music but also happen when playing Windows default sound & I have tested the speakers under different conditions & the same symptom happened & clearly it is the speakers' quality issue & that I cannot accept!!! How can anyone accept that speakers play broken sound at regular interval??!!
4) The seller did offer a product exchange or refund but I just did not bother to waste more time on this product & bought another one from Argos!!