or
Sign in to turn on 1-Click ordering.
 
 
More Buying Choices
27 used & new from £3.57
Have one to sell? Sell yours here
 
   
Mind Your Manners: Managing Business Culture in a Global Europe
 
See larger image 
Share your own customer images
Publisher: learn how customers can search inside this book.

Mind Your Manners: Managing Business Culture in a Global Europe (Paperback)

by John Mole (Author)
4.0 out of 5 stars  See all reviews (5 customer reviews)
RRP: £14.99
Price: £9.24 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £5.75 (38%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.

Only 4 left in stock--order soon (more on the way).

Want guaranteed delivery by Wednesday, November 11? Choose Express delivery at checkout. See Details
15 new from £7.56 12 used from £3.57
Other Editions: RRP: Our Price: Other Offers:
Paperback (2nd Revised edition) 34 used & new from £0.01

Frequently Bought Together

Mind Your Manners: Managing Business Culture in a Global Europe + Kiss, Bow or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands) + When Cultures Collide: Leading, Teamworking and Managing Across the Globe
Price For All Three: £32.25

Show availability and shipping details

Customers Who Bought This Item Also Bought

Kiss, Bow or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands)

Kiss, Bow or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands)

by Terri Morrison
4.5 out of 5 stars (8)  £10.04
When Cultures Collide: Leading, Teamworking and Managing Across the Globe

When Cultures Collide: Leading, Teamworking and Managing Across the Globe

by Richard D. Lewis
4.3 out of 5 stars (7)  £12.97
Riding the Waves of Culture: Understanding Cultural Diversity in Business

Riding the Waves of Culture: Understanding Cultural Diversity in Business

by Fons Trompenaars
4.7 out of 5 stars (12)  £9.72
Do's and Taboos Around the World

Do's and Taboos Around the World

by Roger E. Axtell
4.5 out of 5 stars (2)  £7.48
Cultures and Organizations: Software for the Mind

Cultures and Organizations: Software for the Mind

by Geert Hofstede
4.7 out of 5 stars (11)  £9.97
› Explore similar items

Product details

  • Paperback: 286 pages
  • Publisher: Nicholas Brealey Publishing; 3rd Revised edition edition (23 Jan 2003)
  • Language English
  • ISBN-10: 1857883144
  • ISBN-13: 978-1857883145
  • Product Dimensions: 23.2 x 15.8 x 2.2 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon.co.uk Sales Rank: 126,550 in Books (See Bestsellers in Books)

    •  Would you like to update product info or give feedback on images?

Customers Viewing This Page May Be Interested in These Sponsored Links

  (What is this?)
   European Finishing School opens new browser window
www.MindingManners.com  -  Poised Polished Powerful in 4 Days! London's #1 Int'l Etiquette Course. 
   Managing Across Cultures opens new browser window
pin.uk.com  -  Cross-cultural consulting, training Business-focussed, worldwide 
  
 

Product Description

Product Description

This third edition covers all the countries in the enlarged European Union. The earlier edition was voted "Financial Times Business Book of the Year".


From the Publisher

A practical guide to working successfully in Europe
Managers working in a multi-cultural environment often make two mistakes - they misunderstand behavioural and cultural differences, or they are defensive and over-sensitive. Both can lead to reduced effectiveness and alienation, and even to confrontation. In Mind Your Manners, John Mole addresses such issues as communication, leadership, decision making, meetings (both formal and informal), multicultural teams and networking. Whether or not stereotypes exist in reality, they certainly do in the perception of outsiders. And it is in perceptions of behaviour that misunderstandings occur. Avoiding them will make collaboration not necessarily more harmonious, but much more productive - and that, after all, is a true test of the European Union.

This is an effective business giude aimed at managers of any nationality intending to work or do business in this huge market; it is intelligent and practical and will help anybody working in this area. --This text refers to an out of print or unavailable edition of this title.

Tags Customers Associate with This Product

 (What's this?)
Click on a tag to find related items, discussions, and people.
 
(1)
(1)
See all 3 tags...

Your tags: Add your first tag
 
See most popular tags

What Do Customers Ultimately Buy After Viewing This Item?

Mind Your Manners: Managing Business Culture in a Global Europe
68% buy the item featured on this page:
Mind Your Manners: Managing Business Culture in a Global Europe 4.0 out of 5 stars (5)
£9.24
Kiss, Bow or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands)
11% buy
Kiss, Bow or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands) 4.5 out of 5 stars (8)
£10.04
Riding the Waves of Culture: Understanding Cultural Diversity in Business
9% buy
Riding the Waves of Culture: Understanding Cultural Diversity in Business 4.7 out of 5 stars (12)
£9.72
Cultures and Organizations: Software for the Mind
6% buy
Cultures and Organizations: Software for the Mind 4.7 out of 5 stars (11)
£9.97
Explore similar items
 

Customer Reviews

5 Reviews
5 star:
 (2)
4 star:
 (2)
3 star:    (0)
2 star:
 (1)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.0 out of 5 stars (5 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
6 of 6 people found the following review helpful:
5.0 out of 5 stars Mind Your Manners: Managing Business Culture in a Global Eur, 1 Mar 2004
By Tom Davis (Ireland) - See all my reviews
I came across this book some years ago and have being using it to great effect ever since. It gives a great business summary of each European culture, which I have found very useful in working in a multi-cultural environment. I was a manager in an organisation that had 23 different nationalities on site, speaking 17 different languages and this book is the only thing that helped me make sense of it all. I found the "Mole Map" particularly useful.

If you have to work in a multi-cultural business environment, this is the book for you.

Tom Davis

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
5 of 5 people found the following review helpful:
5.0 out of 5 stars Excellent plane reading for the global business person, 14 Mar 2001
By A Customer
This review is from: Mind Your Manners: Managing Business Cultures in Europe (Paperback)
This book is wonderful for promoting cultural awareness especially in the business environment. It is essential reading for people operating within a European or global business.

John Mole has written this book in such a way that it is both easy to read and easy to digest and recall.

You will find it difficult to put down and will find yourself recommending it to friends and colleagues.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
3 of 3 people found the following review helpful:
4.0 out of 5 stars Extremely interesting, 2 Jan 2002
By A Customer
This review is from: Mind Your Manners: Managing Business Cultures in Europe (Paperback)
The book is great for those who just want to "dip in" to certain cultures. I found the chapter on Spain very interesting and informative, even though it appears to be written from a more American point of view. I believe it to be fairly accurate, from my own experience of Spanish working environment, although having read the section on Britain, I didn't think that many of the descriptions applied to me or my workplace, and would therefore suggest that readers take it with a pinch of salt and rely more heavily upon their own common sense and intuition.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Most Recent Customer Reviews

2.0 out of 5 stars Good try, modest result
I have lived in England, France, Greece and Germany and I deal with many european cultures as part of my job. Read more
Published 21 months ago by Diogenes

4.0 out of 5 stars A book you will still use years from now
12 EU country chapters plus chapters on the US and Japan, each with factual information on the country mentality, business environment, business organisation (helpful to... Read more
Published 22 months ago by Peter the K

Only search this product's reviews


Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 


Active discussions in related forums
   
Related forums

Listmania!

Create a Listmania! list

Look for similar items by category

Look for similar items by subject























i.e., each product must be in subject 1 AND subject 2 AND ...

Feedback

Ad

Your Recent History

 (What's this?)

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.