Mind Your Manners
and over 900,000 other books are available for Amazon Kindle .
Learn more
| ||||||||||||||||||
Did you know you can trade in your old books for an Amazon.co.uk Gift Card to spend on the things you want? Visit the Amazon.co.uk Trade-In Store for more details. |
Frequently Bought Together
Product details
|
More About the Author
Product Description
Product Description
Understanding the nature of cultural diversity is one thing-managing it day-to-day is quite another! When doing business internationally, culture shock-and sometimes culture clash-is unavoidable. John Mole's Mind Your Manners: Managing Business Cultures in the New Global Europe is a comprehensive guide that explores cultural aspects of dozens of individual European countries as they relate to global business. Now in a fully expanded and updated third edition, Mind Your Manners includes every countriy-from the Baltics to the Balkans-applying for membership to the European Union, the world's biggest global market, and many others. Based on interviews, surveys, and workshops with over a thousand managers (of fifty nationalities), Mind Your Manners describes Europe's extraordinary political, economic, and social changes and their effects on the way we work together. New chapters on diversity, change, body language, and negotiation identify the key elements that shape the business and cultural environment of the continent, and Euroquizzes will test your knowledge and demonstrate the broad cultural spectrum of European nations. More than a mere catalog, Mind Your Manners is a must-read for anyone who intends to succeed in the European Union.
From the Publisher
A practical guide to working successfully in Europe
Managers working in a multi-cultural environment often make two mistakes - they misunderstand behavioural and cultural differences, or they are defensive and over-sensitive. Both can lead to reduced effectiveness and alienation, and even to confrontation. In Mind Your Manners, John Mole addresses such issues as communication, leadership, decision making, meetings (both formal and informal), multicultural teams and networking. Whether or not stereotypes exist in reality, they certainly do in the perception of outsiders. And it is in perceptions of behaviour that misunderstandings occur. Avoiding them will make collaboration not necessarily more harmonious, but much more productive - and that, after all, is a true test of the European Union.
Managers working in a multi-cultural environment often make two mistakes - they misunderstand behavioural and cultural differences, or they are defensive and over-sensitive. Both can lead to reduced effectiveness and alienation, and even to confrontation. In Mind Your Manners, John Mole addresses such issues as communication, leadership, decision making, meetings (both formal and informal), multicultural teams and networking. Whether or not stereotypes exist in reality, they certainly do in the perception of outsiders. And it is in perceptions of behaviour that misunderstandings occur. Avoiding them will make collaboration not necessarily more harmonious, but much more productive - and that, after all, is a true test of the European Union.
This is an effective business giude aimed at managers of any nationality intending to work or do business in this huge market; it is intelligent and practical and will help anybody working in this area. --This text refers to an out of print or unavailable edition of this title.
Inside This Book
(Learn More)
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
What Other Items Do Customers Buy After Viewing This Item?
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
7 of 7 people found the following review helpful:
5.0 out of 5 stars
Mind Your Manners: Managing Business Culture in a Global Eur,
By Tom Davis (Ireland) - See all my reviews
This review is from: Mind Your Manners: Managing Business Culture in a Global Europe (Paperback)
I came across this book some years ago and have being using it to great effect ever since. It gives a great business summary of each European culture, which I have found very useful in working in a multi-cultural environment. I was a manager in an organisation that had 23 different nationalities on site, speaking 17 different languages and this book is the only thing that helped me make sense of it all. I found the "Mole Map" particularly useful. If you have to work in a multi-cultural business environment, this is the book for you. Tom Davis
5 of 5 people found the following review helpful:
5.0 out of 5 stars
Excellent plane reading for the global business person,
By A Customer
This review is from: Mind Your Manners: Managing Business Cultures in Europe (Paperback)
This book is wonderful for promoting cultural awareness especially in the business environment. It is essential reading for people operating within a European or global business.John Mole has written this book in such a way that it is both easy to read and easy to digest and recall. You will find it difficult to put down and will find yourself recommending it to friends and colleagues.
4 of 4 people found the following review helpful:
4.0 out of 5 stars
Extremely interesting,
By A Customer
This review is from: Mind Your Manners: Managing Business Cultures in Europe (Paperback)
The book is great for those who just want to "dip in" to certain cultures. I found the chapter on Spain very interesting and informative, even though it appears to be written from a more American point of view. I believe it to be fairly accurate, from my own experience of Spanish working environment, although having read the section on Britain, I didn't think that many of the descriptions applied to me or my workplace, and would therefore suggest that readers take it with a pinch of salt and rely more heavily upon their own common sense and intuition.
Share your thoughts with other customers: Create your own review
Would you like to see more reviews about this item?
|
Most Recent Customer Reviews |
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
Listmania!
|
|
Look for similar items by category
- Books > Business, Finance & Law > Management > Management Skills > Leadership
- Books > Business, Finance & Law > Management > Organizational Theory & Behaviour
- Books > Business, Finance & Law > Reference & Education > Ethics
- Books > Business, Finance & Law > Reference & Education > Etiquette
- Books > Health, Family & Lifestyle
- Books > Mind, Body & Spirit > Mythology > Encyclopaedias
- Books > Reference > Encyclopaedias
- Books > Reference > Etiquette
- Books > Society, Politics & Philosophy > Social Sciences > Anthropology > Customs & Folklore
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
|
