This product came with a CD that did not work. I was not overly concerned as I usually down load my software. So went a hunting for the Access 2013 download which is not that obvious to find. You actually have to select office 2013 and put in the product key which identifies it as access. Next once it installed it asked me to register with my email and account password where it promptly told me I could not register it with these details. at this stage I was a little frustrated but pressing the register pop up cancel revealed another one which gave me the option to register online or by telephone, selected online and all worked well. Have used the product and learnt allot with YouTube videos etc, but have found the product unstable I.e. Just stops working allot followed by a close and restart, also the product is not user friendly, I would say a bit antiquated and clunky really.